Friendly and reliable individual with outstanding interpersonal and communication skills. Highly dependable, dedicated, and motivated to achieve goals. Thrive in both team settings and independent work. Quick learner who embraces challenges.
Overview
23
23
years of professional experience
Work History
Project Specialist
University of Pittsburgh Medical Center
05.2007 - Current
Experience as a conference planner for multiple conferences throughout the year
Designs brochures and handouts for specific conferences
Schedules close out meetings
Experience in coordinating travel arrangements, conference venues, speakers, and menu items
Manage multiple projects simultaneously, ensuring timely completion and high-quality output.
Establish clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
Orders office supplies
Ability to learn and perform tasks without supervision
Enter participants credits into credit management system
Perform CME certification functions in the absence of the Certification Specialist
Responsible for answering policy related questions
Ensure that data had a 100% accuracy rate
Enter registration data ensuring that registrations are entered within a 24-hour time frame
Provides administrative tasks or special projects
Ability to process payments
Provides fluent typing and excels with Microsoft Office
Experience with maintaining budgets
Performs as a team player
Responds to emails promptly
Experience with Oracle
Earned Silver Star Award for Customer Service
Promoted from Coordination Specialist
Manager/Server/IT Specialist (Part-Time)
Hog's Head Bar & Grill
03.2021 - Current
Enhances customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Configured hardware, devices, and software to set up work stations for employees.
Walks individuals through basic troubleshooting tasks.
Trains employees on new technologies, increasing competency levels across the organization.
Created social media content with consistent content and tone.
Accomplish multiple tasks within established timeframes.
Customer Service Sales Representative
Willi’s Ski Shop
09.2012 - 08.2013
Maintained and balanced cash drawer
Perform assistance stocking inventory
Provided excellent customer service
Able to maintain or exceed sales quota
Cashier/Hostess
Monte Cello’s Restaurant
09.2001 - 06.2007
Managed multiple phone lines during peak hours
Maintained and balanced cash drawer
Greeted customers and managed tables
Financial Services Representative
Allegheny Valley Bank (Mt Troy Bank)
03.2004 - 05.2007
Processed monetary transactions
Maintained and balanced cash drawer
Trained new tellers on banking system
Processed loan applications
Handled vault, safe-deposit, ATM and night-drop activities
Assisted customers with opening new accounts
Promoted from Bank Teller to Financial Services Representative
Health Science Research Fellow at University of Pittsburgh, University of Pittsburgh Medical Center, UPMCHealth Science Research Fellow at University of Pittsburgh, University of Pittsburgh Medical Center, UPMC
Peri/Post Operative Registered Nurse at University of Pittsburgh Medical CenterPeri/Post Operative Registered Nurse at University of Pittsburgh Medical Center
Patient Care Technician at University of Pittsburgh Medical Center Presbyterian HospitalPatient Care Technician at University of Pittsburgh Medical Center Presbyterian Hospital
Research Assistant at University of Pittsburgh Medical Center Childrens HospitalResearch Assistant at University of Pittsburgh Medical Center Childrens Hospital