Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Krystal Golacinski

Pittsburgh,PA

Summary

Friendly and reliable individual with outstanding interpersonal and communication skills. Highly dependable, dedicated, and motivated to achieve goals. Thrive in both team settings and independent work. Quick learner who embraces challenges.

Overview

23
23
years of professional experience

Work History

Project Specialist

University of Pittsburgh Medical Center
05.2007 - Current
  • Experience as a conference planner for multiple conferences throughout the year
  • Designs brochures and handouts for specific conferences
  • Schedules close out meetings
  • Experience in coordinating travel arrangements, conference venues, speakers, and menu items
  • Manage multiple projects simultaneously, ensuring timely completion and high-quality output.
  • Establish clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
  • Orders office supplies
  • Ability to learn and perform tasks without supervision
  • Enter participants credits into credit management system
  • Perform CME certification functions in the absence of the Certification Specialist
  • Responsible for answering policy related questions
  • Ensure that data had a 100% accuracy rate
  • Enter registration data ensuring that registrations are entered within a 24-hour time frame
  • Provides administrative tasks or special projects
  • Ability to process payments
  • Provides fluent typing and excels with Microsoft Office
  • Experience with maintaining budgets
  • Performs as a team player
  • Responds to emails promptly
  • Experience with Oracle
  • Earned Silver Star Award for Customer Service
  • Promoted from Coordination Specialist

Manager/Server/IT Specialist (Part-Time)

Hog's Head Bar & Grill
03.2021 - Current
  • Enhances customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Walks individuals through basic troubleshooting tasks.
  • Trains employees on new technologies, increasing competency levels across the organization.
  • Created social media content with consistent content and tone.
  • Accomplish multiple tasks within established timeframes.

Customer Service Sales Representative

Willi’s Ski Shop
09.2012 - 08.2013
  • Maintained and balanced cash drawer
  • Perform assistance stocking inventory
  • Provided excellent customer service
  • Able to maintain or exceed sales quota

Cashier/Hostess

Monte Cello’s Restaurant
09.2001 - 06.2007
  • Managed multiple phone lines during peak hours
  • Maintained and balanced cash drawer
  • Greeted customers and managed tables

Financial Services Representative

Allegheny Valley Bank (Mt Troy Bank)
03.2004 - 05.2007
  • Processed monetary transactions
  • Maintained and balanced cash drawer
  • Trained new tellers on banking system
  • Processed loan applications
  • Handled vault, safe-deposit, ATM and night-drop activities
  • Assisted customers with opening new accounts
  • Promoted from Bank Teller to Financial Services Representative

Education

Associate of Science -

Community College of Allegheny County
Pittsburgh
05.2021

Some College (No Degree) -

Geneva College
Online

High School Diploma -

Shaler Area High School
Pittsburgh, PA
06.2003

Skills

  • Excellent customer service skills
  • Proven ability to manage multiple tasks
  • Complex Problem-Solving
  • Computer proficiency in Microsoft Office
  • Hard working and dedicated
  • Great filing and organizational skills
  • Excellent customer-relations background
  • Fast & accurate data entry
  • Financial accounting principles
  • Time Management
  • Verbal and written communication

References

  • Melinda Splane, Executive Director, CCEHS, UPMC, 412-647-8232
  • Michelle Gentile, Manager, Willi’s Ski Shop, 412-608-8959
  • Casey Edmondston, Facilities Administrator, DaVita Kidney Care, 412-302-1112

Timeline

Manager/Server/IT Specialist (Part-Time)

Hog's Head Bar & Grill
03.2021 - Current

Customer Service Sales Representative

Willi’s Ski Shop
09.2012 - 08.2013

Project Specialist

University of Pittsburgh Medical Center
05.2007 - Current

Financial Services Representative

Allegheny Valley Bank (Mt Troy Bank)
03.2004 - 05.2007

Cashier/Hostess

Monte Cello’s Restaurant
09.2001 - 06.2007

Some College (No Degree) -

Geneva College

High School Diploma -

Shaler Area High School

Associate of Science -

Community College of Allegheny County
Krystal Golacinski