Krystal Golden
Milan,MI
Summary
Dedicated Drug Treatment Specialist with proven crisis intervention skills, fostering safety and support in diverse settings. Adept in cultural competency and conflict resolution, enhancing rehabilitation outcomes for clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Drug Treatment Specialist
Bureau Of Prisons
Milan, MI
01.2023 - Current
- Developed and implemented individualized treatment plans for inmates to address behavioral issues.
- Coordinated group therapy sessions, fostering a supportive environment for inmate participation and engagement.
- Monitored inmate progress, adjusting treatment strategies based on observed behaviors and feedback.
- Collaborated with multidisciplinary teams to ensure comprehensive care for inmates' mental health needs.
- Trained new staff on treatment protocols and effective communication techniques with inmates.
- Analyzed program effectiveness, proposing improvements to enhance rehabilitation outcomes within the correctional setting.
- Facilitated conflict resolution among inmates, promoting a safer facility environment through effective mediation techniques.
Mental Health Officer
South Carolina Department Of Corrections
Columbia, SC
11.2019 - 12.2022
- Facilitated individual and group therapy sessions to promote mental health recovery.
- Assisted clients in developing coping strategies, leading to increased resilience and self-reliance.
- Coordinated discharge planning processes to ensure successful transitions back into the community after incarceration.
- Developed personalized rehabilitation plans in collaboration with multidisciplinary teams.
- Coordinated community resources and support services for clients' needs.
- Implemented therapeutic activities that fostered skill development and social interaction.
- Implemented evidence-based practices in treatment approaches, ensuring optimal effectiveness for diverse populations.
Investigations Case Manager
South Carolina Department Of Social Services
Columbia, SC
02.2019 - 11.2019
- Monitored case progress, documenting changes and ensuring compliance with regulatory requirements.
- Planning and Executing case work activities related to assessment and investigation of child protective service reports.
- Assessing Risk and managing safety threats to children who may have experienced abuse and/or neglect.
- Preparing court documents
- Collaborating with law enforcement and service providers.
- Provided crisis intervention and supportive counseling to clients facing challenging situations.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Wells Fargo
Phone Banker
Columbia, SC
06.2017 - 11.2018
- Self-motivated, with a strong sense of personal responsibility.
- Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Master of Science - Social Work
Walden University
Minneapolis, MN11-2021
Bachelor of Social Work - Social Work
South Carolina State University
Orangeburg, SC05-2017
Skills
- Manage a caseload of 24 clients, conducting comprehensive bio-psychosocial intake assessments to determine treatment eligibility
- Clinical Skills: Substance Abuse Assessment (DSM-5), Treatment Planning, Individual & Group Counseling, Crisis Intervention, Relapse Prevention
- Soft Skills: Active Listening, Empathy, Conflict Resolution, Cultural Competency, Patient Advocacy
Accomplishments
- Achieved Time off Awards by having Excellent for the year for my job performance.
- Graduated from the G.O.A.L. (Get Out And Lead) leadership training from the federal bureau of prisons.
Certification
- Limited Licensed Master of Social Work -
original issue date 02/14/2023-expiration date 02/2027
License No. 6851116148
Timeline
Drug Treatment Specialist
Bureau Of Prisons
01.2023 - Current
Mental Health Officer
South Carolina Department Of Corrections
11.2019 - 12.2022
Investigations Case Manager
South Carolina Department Of Social Services
02.2019 - 11.2019
Wells Fargo
Phone Banker
06.2017 - 11.2018
Master of Science - Social Work
Walden University
Bachelor of Social Work - Social Work
South Carolina State University