Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
Krystal Gonzalez

Krystal Gonzalez

Cape Coral,FL

Summary

Excelled in roles requiring excellent communication skills and adaptability, achieving significant customer satisfaction. Skilled in technical tools and bilingual communication, adept at leading teams to exceed sales goals and efficiently manage client relationships.

Overview

7
7
years of professional experience

Work History

Bartender

The Three Fisherman
01.2024 - 05.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Real Estate Assistant

QRM
01.2024 - 04.2024
  • Maintained efficient office operations by handling errands and administrative functions.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
  • Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
  • Coordinated appointments to show marketed properties.

Event Ambassador

TopGolf
05.2021 - 11.2023
  • Actively participated in pre-event meetings and training sessions to stay informed about event details and expectations.
  • Demonstrated adaptability by effectively handling last-minute schedule changes or event adjustments, ensuring a seamless event experience for all attendees.
  • Collaborated with event organizers to ensure a smooth and successful event execution.
  • Exceeded sales goals through effective product demonstrations and persuasive sales pitches at trade shows or expos.

Salesperson

Cape Coral Chrysler Dodge Jeep Ram
01.2023 - 10.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.

Cashier

Panera
04.2017 - 09.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Lifeguard

Sunsplash
05.2019 - 08.2019
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

Criminology

Florida SouthWestern State College
Fort Myers, FL

Skills

**Communication Skills**: Ability to convey information clearly and effectively

**Teamwork**: Ability to work well within a team environment

**Problem-Solving Skills**: Ability to identify problems and develop effective solutions

**Technical Proficiency**: Competence in relevant technical tools and software

**Time Management**: Ability to manage time effectively and meet deadlines

**Adaptability**: Ability to adapt to new situations and challenges

**Leadership**: Ability to lead and motivate others

**Customer Service**: Strong customer service skills and ability to handle client interactions

Languages

Spanish
Native or Bilingual

Timeline

Bartender

The Three Fisherman
01.2024 - 05.2024

Real Estate Assistant

QRM
01.2024 - 04.2024

Salesperson

Cape Coral Chrysler Dodge Jeep Ram
01.2023 - 10.2023

Event Ambassador

TopGolf
05.2021 - 11.2023

Lifeguard

Sunsplash
05.2019 - 08.2019

Cashier

Panera
04.2017 - 09.2019

Criminology

Florida SouthWestern State College
Krystal Gonzalez