KRYSTAL GURULE

Provide fundamental medical care and implement life-saving interventions during emergency situations.

• Acquired expertise in trauma care and bleeding control techniques to improve patient outcomes during emergencies.
• ensure swift and secure transport of patients to suitable medical facilities
• Facilitated fire suppression operations and assisted during fire-related emergencies to ensure safety and effective response.
• Participated in wildland firefighting training for Cochiti Pueblo operations.
• Developed familiarity with incident command systems for effective coordination.
• Operate and maintain emergency vehicles in compliance with safety and operational standards
• Restocked and maintained clean, sanitary work environment and medical equipment, enhancing safety and operational readiness.
• Attended continuing education sessions with medical director to enhance skills.
• Trained on operation of Autopulse device for emergency response.

• Responded to customer inquiries and complaints promptly and professionally, ensuring a positive experience and fostering customer loyalty.
• Delivered customer service for inbound calls, resolving inquiries and providing tailored assistance to enhance customer satisfaction.
• Resolve customer issues and provide solutions to a client's inquiries.
• Guided customers through payments, cash advances, credit line increases, refunds, and balance inquiries, facilitating smooth transactions and building trust.
• Provide direct support in the areas of banking with a credit card.
• Answered questions and provided basic troubleshooting assistance.

• Delivered person-centered services in community settings to support children with Intellectual and Developmental Disabilities (IDD) or Medically Fragile conditions.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisors well-informed.
• Monitored feeding and intake to ensure patients met their nutritional objectives.
• Provided transportation for individuals to events, medical appointments, and shopping trips, enhancing their access to essential services.

• Coordinated patient scheduling and managed check-in, check-out, and payments to ensure smooth billing processes.
• Verified patient insurance, demographic, and health history to ensure accuracy of medical records.
• Maintained current and accurate medical records for patients.
• Helped patients complete necessary medical forms and documentation.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Maintained organized waiting room by stacking magazines, removing trash, and cleaning glass to enhance patient experience.

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Addressed customer inquiries regarding products, services, and company information, ensuring accurate and timely responses.
• Handled customer requests by providing tailored support and recommendations that effectively met individual needs.
• Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
• Facilitated patient care by coordinating phone calls and verifying insurance coverage to support service delivery.

• Coordinated patient scheduling, check-in, check-out, and billing payments to enhance patient flow and office efficiency.
• Operated multi-line phone system to efficiently handle patient inquiries.
• Organized charts and reports for office and patient needs to streamline administrative processes.
• Maintained neat and organized waiting room by arranging magazines, disposing of trash, and cleaning glass to create a welcoming environment.

• Design and lead activities to help children have fun & stay active
• Monitored participation in recreational activities to assist and engage participants effectively.
• Organized and maintained athletic and games equipment and facilities to ensure safe and enjoyable experiences.
• Transported and escorted program participants to activities and field trips, ensuring safety and timely arrivals.
• Worked for City of Albuquerque in recreational services.

• Processed payments and returns with accuracy and efficiency.
• Scanned merchandise and bagged using appropriate strategies for different items.
• Facilitated quick item retrieval for customers to improve satisfaction.
• Arranged new merchandise on shelves and racks attractively to promote sales.
• Maintained clean, organized front checkout area to enhance service efficiency.