Krystal Harris-Williams
Hamden,CT
Summary
Dedicated and caring mental health professional who is passionate about assisting individuals in improving their mental, emotional and physical health. Committed to advocating for client rights and well-being, excellent in communicating and active listening with over 10 years of experience in the mental health arena. Passionate about continuing to build skills in conducting individual and group counseling sessions, implementing behavior management systems and conducting crisis intervention counseling in efforts to help individuals meet their basic and complex needs in efforts to enhance human well-being and contribute to positive change within the community.
Overview
9
9
years of professional experience
Work History
IOP Counselor Intern
APT Foundation
09.2023 - Current
- Enhance patient progress by utilizing evidence-based counseling techniques and therapeutic interventions to promote positive behavior change.
- Utilized motivational interviewing techniques to implement behavioral modification strategies to help clients develop healthier coping mechanisms.
- Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
- Facilitate weekly group sessions of 4 to 10 patients to support and encourage self-reflection and problem-solving in patients dealing with mental health, emotional issues and substance use disorders.
- Assist in creating a safe and supportive environment for patients to discuss issues, receive encouragement and support while helping patients explore feelings and understanding behaviors.
- Collaborate with interdisciplinary teams to provide comprehensive care for patients.
- Assist clients in setting realistic goals, developing action plans, and monitoring progress towards achievement, while providing increased social support and skill-building opportunities.
Counselor 1
APT Foundation
04.2023 - Current
- Manages an average caseload of 75-90 patients' care by assessing treatment needs; assisting in developing, monitoring, and evaluating treatment plans and progress.
- Improve client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Develop and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Collaborate with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Provided crisis intervention services for individuals and in group settings to patients experiencing acute distress or dangerous situations.
Clinical Case Manager
Continuum Of Care
08.2014 - 04.2023
- Improved clients recovery outcomes by developing and implementing comprehensive care management plans.
- Enhanced care coordination for clients through effective communication and collaboration with multidisciplinary teams.
- Increased client satisfaction and goal achievement by establishing strong rapport, actively listening to concerns, and addressing issues in a timely manner.
- Supported individuals with mental health disorders by developing personalized treatment plans and connecting them to appropriate community resources.
- Promoted interdisciplinary collaboration among clients and healthcare professionals by organizing team meetings focused on sharing best practices and improving client care processes.
- Provided crisis intervention services as needed, responding quickly and appropriately to urgent situations in order to protect patient safety and wellbeing.
Education
Master of Arts - Social Work
Quinnipiac University
Hamden, CT05.2025
Bachelor of Arts - Psychology
Albertus Magnus College
New Haven, CT05.2021
Skills
- Effective Communication
- Relapse Prevention
- Intervention Planning
- Motivational Interviewing
- Group Facilitation
- Multicultural Competence
- Problem Solving
- Active Listening
- Case Management
- Crisis Intervention
- Documentation, Reporting and Treatment Planning
- Referral Management
- Treatment Plan Development
- Individualized and Group Counseling techniques
- Substance Abuse Support
- Coping Methods
Timeline
IOP Counselor Intern
APT Foundation
09.2023 - Current
Counselor 1
APT Foundation
04.2023 - Current
Clinical Case Manager
Continuum Of Care
08.2014 - 04.2023
Master of Arts - Social Work
Quinnipiac University
Bachelor of Arts - Psychology
Albertus Magnus College
Similar Profiles
Patricia FormicaPatricia Formica
PCA at Apt FoundationPCA at Apt Foundation
Sean MorrisseySean Morrissey
Volunteer at APT FoundationVolunteer at APT Foundation
HILARIA LANDAVERDEHILARIA LANDAVERDE
Billingual Office Coordinator at APT HealthcareBillingual Office Coordinator at APT Healthcare