Krystal Hemenover
Chino Valley,AZ
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
Work History
Virtual Administrative Assistant
Get Simple Box
10.2022 - Current
- Achieved sales and retention quotas with use of established procedures and innovative methods
- Fulfilled container demand by building and maintaining successful client relationships and consistently delivering world-class customer service
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Uploaded files for team use on Google Suite and SharePoint.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed up to 50 phone calls and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant Manager
Arizona Plumbing and Restoration
05.2019 - 10.2022
- Established professional and collaborative working relationships with company associates and external parties
- Proofread and edited correspondence to fix typographical errors or mistakes
- Maintained files and filing, keeping sensitive information confidential
- Maintained scheduling and event calendars for staff meetings, parties and important deadlines on Google Calendar
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Opened, sorted and distributed incoming messages and correspondence to 7-person team.
Server/Shift Lead
Skosh Monahans Steakhouse and Irish Pub
09.2003 - 04.2019
- Acted as liaison between wait staff and kitchen staff to foster communication between employees
- Supervised dining staff to confirm optimal operations and prevent mistakes
- Trained dozens of new servers in restaurant procedures, daily operations and server duties
- Reviewed cash register and the end of shift to maintain records for financial operations
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported needs of 10-person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Education
Certificate - Google Ads
Coursera
Online11.2024
Certificate - Digital Marketing And E-commerce
Coursera
Online10.2024
No Degree - General Studies
Orange Coast Community College
Costa Mesa, CASkills
- Google Suite
- Microsoft 365
- Direct Sales
- Appointment Scheduling
- QuickBooks
- CRM Software
- Email management
- Calendar management
- Canva
- File management
- Internet research
- Social media updating
Timeline
Virtual Administrative Assistant
Get Simple Box
10.2022 - Current
Administrative Assistant Manager
Arizona Plumbing and Restoration
05.2019 - 10.2022
Server/Shift Lead
Skosh Monahans Steakhouse and Irish Pub
09.2003 - 04.2019
Certificate - Google Ads
Coursera
Certificate - Digital Marketing And E-commerce
Coursera
No Degree - General Studies
Orange Coast Community College
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