Summary
Overview
Work History
Education
Skills
Timeline
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Krystal Hernandez

Clarksville,TN

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Cost Cutters
Clarksville, TN
01.2023 - 02.2024
  • Having this position has been a wonderful experience. I have a lot of experience with customer service, and I've learned so many new things because it's a different environment and workplace than any other places I've worked. I'm very much a people person! Love being able to meet new faces and help people in any way I can!
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Handled sensitive information in a confidential manner.

Environmental Services Housekeeper

Midstate Medical Center
Meriden, CT
03.2021 - 06.2022
  • Attended required training sessions related to housekeeping tasks.
  • Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
  • Emptied trash receptacles and disposed of waste materials properly.
  • Used ladders to reach high ceilings and walls for dusting purposes.
  • Provided assistance with moving heavy furniture or equipment as requested.
  • Inspected all areas after completion of work to ensure that they were cleaned properly.
  • I loved working at the hospital and being able to have the opportunity to experience caring for patients if they were ever in need of something making sure their rooms were always looking spot on!

Education

High School Diploma -

Monarch High School Online
Remote
06-2020

Some College (No Degree) - Cosmetology

Austin's Beauty College, Inc.
Clarksville, TN

Skills

  • Mail distribution
  • Mail Sorting
  • Supply Management
  • Correspondence typing
  • Inventory Control
  • Cash Handling
  • Front Office Management
  • Guest Relations
  • File Organization
  • Appointment confirmation
  • Customer Service
  • Package and mail receipt
  • Scheduling
  • Office supplies ordering
  • Oral and writing communication

Timeline

Front Desk Receptionist

Cost Cutters
01.2023 - 02.2024

Environmental Services Housekeeper

Midstate Medical Center
03.2021 - 06.2022

High School Diploma -

Monarch High School Online

Some College (No Degree) - Cosmetology

Austin's Beauty College, Inc.

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Krystal Hernandez