Krystal Hill
Las Vegas
Summary
Solutions-oriented Mental Health Counselor successful at managing multiple priorities while maintaining strong work ethic and exhibiting positive attitude. Offering 10+ years experience with a background implementing effective treatment plans and providing exceptional care for children, adolescents, and adults suffering from mental and emotional health illnesses. Expertise in crisis intervention and treatment analysis and planning. Experience in running and managing a business and a team. Collaborative and team-oriented professional quickly establishes trust and rapport with patients, peers, and employees. Currently holding a Licensed Clinical Professional Counselor (LCPC) license in the state of Nevada.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Mental Health Counselor
Balanced Mental Health
06.2023 - Current
- Provide individual, group, and family therapy to clients dealing with various mental health issues, including anxiety, depression, and trauma.
- Conduct comprehensive mental health assessments and develop tailored treatment plans based on clients’ needs and therapeutic goals.
- Utilize evidence-based therapeutic approaches such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Mindfulness-Based Therapy.
- Maintain accurate and confidential client records in compliance with HIPAA regulations and clinical standards.
- Conduct crisis interventions, safety planning, and risk assessments for clients experiencing acute mental health crises.
- Trained in substance abuse, co-occurring disorders and effects of employment and housing issues on mental health.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collected, arranged, and input information into database system.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
- Maintains a caseload of 28-32 clients a week.
Clinical Professional Counselor - Intern
Pathways Therapy and Wellness, Inc.
03.2020 - 06.2023
- Provided a wide variety of services including assessments, counseling, and behavior management interventions. Areas of focus in treatment include social competency, problem identification and resolution, effective communication, behavior management, positive adjustment and attainment of life goals.
- Collaborated with the clients, staff, and families to develop a treatment plan outlining goals, objectives, and interventions for treatment and providing ongoing documentation of progress, including therapy progress notes, monthly progress reviews and treatment summaries.
Clinical Professional Counselor - Intern
Bamboo Sunrise, LLC
03.2020 - 09.2021
- Provided a wide variety of services including assessments, counseling, and behavior management interventions. Areas of focus in treatment include social competency, problem identification and resolution, effective communication, behavior management, positive adjustment and attainment of life goals.
- Collaborated with the clients, staff, and families to develop a treatment plan outlining goals, objectives, and interventions for treatment and providing ongoing documentation of progress, including therapy progress notes, monthly progress reviews and treatment summaries.
Psychosocial Rehabilitation Provider
Bamboo Sunrise
12.2019 - 03.2020
- Offered psychosocial and psychiatric rehabilitation services to help clients adjust to their social environment.
- Utilized medication and individual counseling skills and aided in job training, housing needs, and family support issues, prosocial skills, behavior management, goal setting, and anxiety management.
- Assessed a client’s current condition and level of social functionality.
- Monitored client’s progress, helped them achieve their social integration goals, and intervened in crisis situations.
Mental Health Technician/Substance Abuse Counselor
CARE Hawaii, Inc.
02.2017 - 05.2019
- Managed caseload of 10-12 clients with substance dependence and co-occurring Axis I and Axis II disorders, including Major Depressive Disorder, Generalize Anxiety Disorder, Schizophrenia, Schizoaffective, Bipolar Disorder, Borderline Personality Disorder, Antisocial Personality Disorder, Adjustment Disorder, and PTSD.
- Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
- Supervised individuals in large group atmosphere to cultivate safety, independence and structure.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Encouraged clients to discuss experiences in group and individual settings.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients’ level of functioning.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked with prescribing professionals to get clients necessary medications.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Created and developed programs that met with insurance and state requirements.
Skills Trainer
Hawaii Behavioral Health
12.2014 - 02.2017
- Ensured proper tracking in newly created databases of all students and instructor’s leaves, attendance, scores and overall performance.
- Partnered with school administrators, teachers and parents or guardians to provide students with appropriate and adequate counseling support in school.
- Completed required documentation and reports for compliance and treatment planning.
- Consulted with teachers and parents to gain in-depth understanding of students.
- Collaborated with educators, school administrators and external professionals in development of Individualized Education Plans (IEPs).
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Observed and monitored client behavior and responses to treatment.
- Recorded client information on special data sheets and data comments indicating positive and negative behaviors, interventions used, and used the ABC’s (antecedent, behavior, consequence) of the client’s behavior.
- Developed and implemented treatment plans and modified when needed.
- Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
- Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops.
- Mediated conflicts within school to clarify and resolve underlying issues.
Skills Trainer
Hawaii Behavioral Health
12.2014 - 02.2017
- Completed training in the 12 Core Functions including: screening, intake, orientation, assessment, treatment planning, counseling, case management, crisis intervention, client education, referral, report and record keeping, and consultation.
- Worked with client from a range of socio-economic backgrounds.
- Collected urine samples to test for substance use.
- Completed required documentation in timely manner.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Involved clients’ family members in planning social service programs.
- Offered and documented treatment consent forms in client health records.
- Observed and monitored client behavior and responses to treatment.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
Education
MSCP - Mental Health Counseling
Chaminade University
Honolulu, HI05.2019
Bachelor of Psychology - undefined
University of Hawaii, West Oahu
Ewa Beach, HI01.2014
Certificate - Substance Abuse and Addiction Studies
University of Hawaii, West Oahu
Ewa Beach, HI01.2014
Skills
- Charting and clinical documentation
- Discharge planning
- Clinical assessments
- Crisis intervention
- Planning and development
- Urine collection
- Managing deadlines
- Experience managing employee, clients, and a business
- Addiction specialist
- Scheduling
- Strong clinical judgment
- Healthcare billing
- Learning management systems
- Culturally competent care
- Curriculum development
- Large (20) group instruction
- Confidential case documentation
- Client and family advocacy
- One-on-one instruction
- Staff coaching
- Life skills development
- Data collection and management
- Multidisciplinary team collaboration
- Policy and program development
- Positive behavior modeling
- Professional bedside manner
- Clinical instruction
- Individual counseling
- Skilled in intake interviewing
Certification
- LCPC - Licensed Clinical Professional Counselor
- NCC- National Certified Counselor
Timeline
Licensed Mental Health Counselor
Balanced Mental Health
06.2023 - Current
Clinical Professional Counselor - Intern
Pathways Therapy and Wellness, Inc.
03.2020 - 06.2023
Clinical Professional Counselor - Intern
Bamboo Sunrise, LLC
03.2020 - 09.2021
Psychosocial Rehabilitation Provider
Bamboo Sunrise
12.2019 - 03.2020
Mental Health Technician/Substance Abuse Counselor
CARE Hawaii, Inc.
02.2017 - 05.2019
Skills Trainer
Hawaii Behavioral Health
12.2014 - 02.2017
Skills Trainer
Hawaii Behavioral Health
12.2014 - 02.2017
Bachelor of Psychology - undefined
University of Hawaii, West Oahu
Certificate - Substance Abuse and Addiction Studies
University of Hawaii, West Oahu
MSCP - Mental Health Counseling
Chaminade University
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