Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Krystal Hinchee

Boones Mill,VA

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member.

Overview

14
14
years of professional experience

Work History

Owner

The Hide Out
Boones Mill
02.2019 - Current
  • Managed daily operations to ensure smooth business functionality.
  • Oversaw inventory management and procurement processes for efficient stock levels.
  • Trained staff on customer service best practices and operational procedures.
  • Implemented financial tracking systems for budgeting and expense management.
  • Coordinated events and promotions to attract new customers and retain existing ones.
  • Managed daily operations of business, including hiring and training staff.
  • Maintained relationships with existing clients by providing superior customer service.

Administrative Manager

Virginia Pools
Roanoke
03.2016 - 10.2017
  • Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
  • Supported staff through in-service training, providing mentorship and additional resources.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
  • Handled communication with clients, vendors, and internal departments effectively.
  • Trained new staff on office procedures and software usage for smooth onboarding.
  • Created and scheduled meetings, ensuring all necessary materials were prepared.

Administrative Assistant

Ethos Technologies
Roanoke
02.2014 - 07.2015
  • Maintained filing systems and organized documents for easy access.
  • Assisted in preparing reports and presentations using various software tools.
  • Handled incoming inquiries and directed them to appropriate departments.
  • Executed inventory management, ensuring office supplies were well-stocked.
  • Facilitated team events by coordinating logistics and arranging venues.

Executive Administrative Assistant

Muscular Dystrophy Association, MDA
Roanoke
03.2012 - 05.2013
  • Managed executive calendars and scheduled meetings for leadership team.
  • Coordinated travel arrangements and prepared itineraries for staff members.
  • Organized documents and maintained filing systems for efficient information retrieval.
  • Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
  • Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
  • Provided administrative support to various departments within the organization as required.

Office Administrative Assistant

Stokes County DSS
Walnut Cove
02.2011 - 07.2011
  • Managed front desk operations and greeted visitors at Stokes County DSS.
  • Maintained accurate filing systems for client records and documentation.
  • Operated multi-line switchboard to route incoming calls efficiently.
  • Managed appointment scheduling for staff and clients effectively.

Education

Associate of Science - Forensic Anatomical Pathology

DeVry University
03-2006

High School Diploma -

Northwest Guilford High School
Greensboro, NC
05-2003

Skills

  • Operations management
  • Inventory management
  • Financial tracking
  • Customer service
  • Event coordination
  • Team leadership
  • Office administration
  • Staff training
  • Client relationship management
  • Communication skills
  • Time management
  • Sales strategy development
  • Consulting
  • Attention to detail
  • Social media control
  • Financial management
  • Staff hiring
  • Marketing

Affiliations

  • Book Collecting
  • Gardening
  • Sewing
  • Antique Collecting
  • Cooking

Accomplishments

  • Business Owner

Timeline

Owner

The Hide Out
02.2019 - Current

Administrative Manager

Virginia Pools
03.2016 - 10.2017

Administrative Assistant

Ethos Technologies
02.2014 - 07.2015

Executive Administrative Assistant

Muscular Dystrophy Association, MDA
03.2012 - 05.2013

Office Administrative Assistant

Stokes County DSS
02.2011 - 07.2011

Associate of Science - Forensic Anatomical Pathology

DeVry University

High School Diploma -

Northwest Guilford High School