Krystal Hixson
Hobart,Oklahoma
Summary
Versatile Special Education Teacher with focus on individual student needs across academia and emotional development. Empathetic and accommodating in design and implementation of hands-on lessons, catering to diverse learning abilities. Proficient in employing constant communication, patience and positive reinforcement in team efforts to deliver exceptional educational tools, fostering academic achievement.
Reliable Assistant Manager skilled in processing POS system transactions and providing superior customer service. Ready to fulfill opportunity within company standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Preschool Teacher
Hobart Head Start
Hobart, Oklahoma
08.2021 - Current
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Allowed for ample outdoor discovery time in schedule each day.
- Applied play-based strategies to provide diverse approaches to learning.
- Assisted and supervised 13 children through entire school day.
Behavioral Interventionist
Good Shepherd Catholic Schools At Mercy
Oklahoma City, Oklahoma
11.2020 - 07.2021
- Planned daily activities to keep students engaged and on track with learning goals.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked closely with a BCBA to maintain optimum levels of communication to effectively and efficiently complete projects.
- Inputted extensive data daily on a specific child, to be reviewed for feedback.
Receptionist
KidsChoice Therapy
Norman , Oklahoma
08.2020 - 11.2020
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained building security by monitoring logbook and issuing visitor badges.
Front Desk & Babysitter
10GYM
Oklahoma City , Oklahoma
05.2020 - 08.2020
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Developed age-appropriate activities and programs for children 2 months to 10 years old.
- Monitored office supplies by checking inventory and placing orders.
- Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
- Followed extensive cleaning procedures throughout the entire facility.
- Welcome in new and existing clientele, giving tours, and signing up new customers with a sales package that suited them best.
Assistant Manager
ASAP Energy Inc.
Weatherford , Oklahoma
05.2017 - 04.2020
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Balance all registers and safe for any discrepancies at the end of every shift.
- Managed product deliveries, and stocked all products.
- Ordered stock on a weekly basis from multiple vendors.
- Changed gas prices and balanced finances on a daily basis for any discrepancies.
Lifeguard & Front Desk
Water-Zoo
Clinton , Oklahoma
06.2015 - 03.2017
- Observed weather and water conditions and alerted visitors to potential dangers, including storms and tornadoes.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of all guests in and around swimming pool.
- Kept accounts in balance and ran daily reports to verify totals.
- Monitored office supplies by checking inventory and placing orders.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Lifeguard
Seminole State Junior College
Seminole , Oklahoma
08.2014 - 05.2015
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of all guests in and around swimming pool.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Inspected pool during shift and skimmed toys and trash that could clog pool pump.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Saved distressed persons using rescue techniques and equipment.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
Summer Tennis Camp Instructor
City Of McAlester
McAlester , Oklahoma
06.2012 - 08.2014
- Explained and demonstrated basic tennis techniques to team members.
- Increased player strength, agility and game skills through successful practices.
- Introduced games and drills, which helped students to better develop skill levels.
- Developed game plans and adjusted to meet various game situations.
- Served customers in a friendly, efficient manner following outlined steps of service.
Education
No Degree - General Studies
Seminole State College
Seminole, OKBachelor of Science - Parks And Recreation Management
Southwestern Oklahoma State University
Weatherford, OK12.2020
Skills
- Group and individual instruction
- Child development
- Lesson Planning
- Conflict resolution techniques
- Classroom management
- Data management
- Teamwork
- Administrative Support
- Reliable and Punctual
- Visitor and Customer Relations
- Staff Management
- Training
- Staff supervision
Certification
- CPI Training (Nonviolent Crisis Intervention)- Issued: 04-09-21 Expires: 04-09-23
Timeline
Preschool Teacher
Hobart Head Start
08.2021 - Current
Behavioral Interventionist
Good Shepherd Catholic Schools At Mercy
11.2020 - 07.2021
Receptionist
KidsChoice Therapy
08.2020 - 11.2020
Front Desk & Babysitter
10GYM
05.2020 - 08.2020
Assistant Manager
ASAP Energy Inc.
05.2017 - 04.2020
Lifeguard & Front Desk
Water-Zoo
06.2015 - 03.2017
Lifeguard
Seminole State Junior College
08.2014 - 05.2015
Summer Tennis Camp Instructor
City Of McAlester
06.2012 - 08.2014
No Degree - General Studies
Seminole State College
Bachelor of Science - Parks And Recreation Management
Southwestern Oklahoma State University
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