Summary
Overview
Work History
Education
Skills
Timeline
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Krystal Homminga

Post Falls,ID

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Friendly and engaging with history of delivering excellent customer service in busy retail settings. Strong communicator and team player, eager to learn to support overall organizational success. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Receptionist

Beacon Clinic
Coeur D'Alene, ID
02.2024 - Current
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.

Teller

Spokane Teachers Credit Union
Spokane, WA
12.2021 - 12.2023
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Explained account information to customers in detail as needed.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Maintained confidentiality of bank records and client information.
  • Balanced daily cash deposits and vault inventory.
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.

Barista

Target
Spokane, WA
04.2019 - 10.2021
  • Rotated through series of different stations based on store needs.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Maintained calm demeanor during high-volume periods and special events.

Cashier

General Store Ace Hardware
Spokane, WA
05.2018 - 03.2019
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered customers' questions and provided information on store procedures or policies.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped with purchases and signed customers up for rewards program.

Education

High School Diploma -

Central Valley High School
Spokane, WA
06-2016

Associate of Arts -

Spokane Falls Community College
Pullman, WA

Skills

  • Verbal and Written Communication
  • Multitasking and prioritization
  • Customer Relationship Building
  • Cash Handling
  • Strong Work Ethic
  • Exceptional Customer Service
  • Staff Training
  • Complex Problem-Solving
  • Continuous Development

Timeline

Receptionist

Beacon Clinic
02.2024 - Current

Teller

Spokane Teachers Credit Union
12.2021 - 12.2023

Barista

Target
04.2019 - 10.2021

Cashier

General Store Ace Hardware
05.2018 - 03.2019

High School Diploma -

Central Valley High School

Associate of Arts -

Spokane Falls Community College

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Krystal Homminga