KRYSTAL HOSKINS
Rockingham,NC
Summary
Enterprising Branch Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Branch Manager
Partners Personnel
06.2022 - Current
- Manage and mentor direct reports (Site Performance Managers, Client Marketing Specialist, and Recruiting Specialists).
- Develop, track and analyze variance of key performance measurements.
- Develop and build internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Review business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Write, publish and revise standard operating procedures for client- site staff and branch in compliance with current regulations.
- Recommend, initiate and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Conduct career fairs, screened resumes and interview applicants to build candidate pipelines and enhance company culture.
- Conduct needs assessments for potential new clients and perform market research for blue collar requests.
- Assist with the facilitation of opening new branches across North and South Carolina.
- Facilitate occupational safety meetings and handle inquiries, questions and concerns in terms of training.
- Reduce injuries among personnel with development and implementation of robust safety programs and policies.
- Research billing and invoice problems and resolve issues in compliance with established standards.
- Deliver reports to company leaders focusing on financial accounting, cost accounting and sales data to guarantee that organizational objectives aligned with daily operations management.
- Purchase new products and oversee inventory stocking and availability.
Site Manager/ HR Specialist
Partners Personnel
06.2020 - 06.2022
- Managed Site Performance Managers (1st and 2nd shift) and provide guidance and instruction geared towards the success and well- being of them as well as our associates.
- Managed employee pool of up to 400 employees across distribution and manufacturing clients by hiring, retaining, and terminating.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Coordinated drug screens, background, and reference checks to facilitate onboarding of employees.
- Provided orientation to employees in terms of company values and culture to align employees with organizational requirements.
- Evaluated and counsel employees to improve performance, attendance, and conduct.
- Developed and administered internal surveys to evaluate employee satisfaction.
- Generated reports for my branch company as well as client companies as it pertains to recruiting, attrition, and attendance.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Recorded and report all injuries and develop strategies to ensure the safety of the employees
- Lead workplace safety initiative and oversee worker's compensation cases within the branch.
- Provided Covid contact tracing for temp associates and generate reports to update my branch as well as the clients on the status of our associates.
Accounts Payable Specialist
Manning & Company, LLC
03.2019 - 08.2019
- Oversaw bookkeeping and accounting systems and entered data into systems accurately.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Assisted manager in conducting internal audits to analyze findings.
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Accounts Payable Office Assistant
Fayetteville State University
09.2013 - 05.2016
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reported financial data and updated financial records in ledgers and journals.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Input financial data and produced reports using Oracle.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Entered figures using 10-key calculator to compute data quickly.
Education
Bachelor of Arts - Sociology
Fayetteville State University
Fayetteville05.2017
Associate of Arts - Business Administration
DeVry University
Villa Park, IL05.2025
Skills
- Microsoft Office (Excel, Word, Spreadsheets, etc)
- Documentation And Reporting
- Facility oversight
- Hiring and recruitment
- Policy improvements
- Trends analysis
- State specific HR Labor Laws
- AAP, EEOC, DEI
- Public speaking
- Employee performance evaluations
- Teaching and learning assessments
- OSHA safety requirements
Accomplishments
- Implemented new highly creative safety plan (GotSafety) that significantly impacted efficiency and improved operations by reducing the amount of OSHA Recordable and safety incidents overall.
- Repeatedly received recognition from superiors for excellence in service.
Certification
- OSHA (Occupational Health and Safety Administration) 30 certified
- Certified Environmental Health Advocate - Partners Personnel- 2023
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Branch Manager
Partners Personnel
06.2022 - Current
Site Manager/ HR Specialist
Partners Personnel
06.2020 - 06.2022
Accounts Payable Specialist
Manning & Company, LLC
03.2019 - 08.2019
Accounts Payable Office Assistant
Fayetteville State University
09.2013 - 05.2016
Bachelor of Arts - Sociology
Fayetteville State University
Associate of Arts - Business Administration
DeVry University