KRYSTAL IRWIN

Provided analytical leadership across CAPS’s budget, ensuring financial accuracy and operational efficiency.

• Translated operational and enrollment plans into multi-year financial scenarios for CAPS’s annual budget development.
• Conducted monthly variance analyses to identify financial risks and opportunities; recommended adjustments aligning with strategic priorities.
• Oversaw fiscal operations including reconciliations and year-end close, enhancing compliance and integrity.
• Collaborated with CFU accounting to resolve complex financial issues, aligning CAPS's operations with institutional policies.
• Managed instructor payroll processes in Workday, ensuring compliance with university policy and adjunct agreements.
• Optimized financial data systems by designing and analyzing reports from Workday Finance for informed decision-making.
• Provided strategic oversight of student financial processes, ensuring accurate billing and effective communication across all student categories.

• Conducted comprehensive revenue and expense analyses to inform strategic decision-making.
• Prepared and reviewed monthly, quarterly, and annual financial statements for accuracy and integrity.
• Performed financial forecasting and variance analysis to support effective business planning.
• Evaluated market trends and competitive landscapes, presenting findings to senior leadership.
• Presented actionable insights from actual results versus forecasts to guide executive decisions.
• Identified process improvement opportunities to enhance financial initiatives through optimization.
• Executed complex financial analyses to facilitate operational strategies.
• Delivered executive-level reports and presentations to communicate financial recommendations.

• Built strong customer relationships by educating clients on financial products and services, improving retention and engagement.
• Met quarterly revenue goals of $500K per team member, improving annual profitability by 30%.
• Led a team of 5, fostering a positive and collaborative environment that reduced turnover by 20%.
• Implemented a tracking system to monitor quarterly metrics, consistently surpassing the 500K performance benchmark.
• Managed full project lifecycles from ideation to execution, identifying deficiencies and implementing corrective actions that reduced risk by 30%.
• Underwrote complex commercial loan portfolios, analyzing multi-million-dollar applications to mitigate institutional risk.
• Conducted detailed financial, cash flow, and ratio analyses and provided strategic recommendations to executive loan committees.
• Structured loan terms and covenants balancing client needs with risk mitigation and organizational objectives.
• Ensured full compliance with regulatory standards and internal credit policies, maintaining audit-ready documentation.
• Monitored emerging portfolio risks and implemented proactive strategies to minimize losses.