Krystal Ivers
Summary
Driven and resilient professional offering many years in mental health services. Coordinated and administered care by carrying out behavioral health assessments, making daily rounds. Highly observant when monitoring clients for acute behavioral and general health issues requiring immediate attention. Upbeat and enthusiastic to assist colleagues, clients and friends, or family members.
Overview
11
11
years of professional experience
Work History
Distribution and Transportation Specialist
Bloom LLC
Helena, MT
03.2024 - Current
- Organized and distributed merchandise to designated areas within the warehouse.
- Tracked all orders throughout the distribution process using tracking numbers provided by carriers.
- Provided assistance in training new employees on job duties associated with order fulfillment processes.
- Assisted with loading and unloading containers as needed during peak season periods.
- Received, inspected, and recorded incoming shipments of materials and supplies.
- Maintained cleanliness of warehouse area, including sweeping floors and removing trash.
- Worked closely with management team on projects related to improving operational efficiency in the warehouse.
- Reported any defective products or damaged items to supervisors.
- Monitored and maintained accurate records of all outbound shipments using shipping software systems.
- Participated in monthly meetings with management staff to discuss performance metrics related to order fulfillment activities.
- Verified stock levels and identified discrepancies in inventory counts.
- Managed customer orders by selecting appropriate products from inventory for shipment.
Certified Nursing Assistant
St. Peter’s Health, Behavioral Health
Helena, MT
07.2021 - 03.2024
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Reported changes in patient conditions to registered nurse or physician.
- Provided emotional support to family members during difficult times.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Participated in educational programs designed to improve knowledge of health care practices.
- Monitored food intake and output as directed by nursing staff.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Answered patient call lights promptly and responded to requests appropriately.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
CNA
St. Peters Health, Float Pool
Helena, MT
01.2021 - 07.2021
- Provide great patient care by answering call lights
- Help patients with their showers, to their restroom, in and out of their beds or wheelchairs
- Turn and reposition patients that are on bed rest or just got out of surgery
- Report any concerns that the patients have and report their vital signs to their nurses.
CNA
Apple Cooney Healthcare and Rehabilitation
Helena, MT
08.2020 - 01.2021
- Assisted residents with bathing, oral hygiene, grooming, feeding and eliminating
- Helped residents move in and out of beds, baths and wheelchairs
- Follow safe lifting techniques and residential lifting instructions
- Report any unusual circumstances in the residents’ condition or environment.
CNA
Elkhorn Healthcare and Rehabilitation
Clancy, MT
02.2020 - 08.2020
- Provide ADL care for the residents by assisting them with their meals
- Answer call lights when the residents pressed their button
- Assisted nurses with wound care for pressure ulcers, bed sores, compression wraps, and skin breakdowns
- Direct resident care increasing comfort, social and spiritual well-being.
Daycare Provider
Self Employed
East Helena, MT
01.2018 - 06.2019
- Demonstrated patience while working with young children who may have difficulty following directions or expressing themselves clearly.
- Supervised children during outdoor playtime to ensure safety at all times.
- Provided care for infants and toddlers by changing diapers, preparing meals, helping with nap times, and organizing playtime activities.
- Organized and implemented activities to stimulate physical, emotional, intellectual, and social development of children in a daycare setting.
- Intervened quickly and appropriately when issues between children arose using positive behavior management techniques.
- Managed multiple tasks simultaneously while demonstrating excellent time management skills.
Grounds Maintenance Landscaper
The Grounds Guys Of League City
East Helena, MT
04.2015 - 11.2015
- Inspected grounds for weeds or pests and treated accordingly.
- Utilized safety measures while operating all types of machinery.
- Weeded, pruned, and trimmed shrubs, trees, and hedges.
- Dug holes for planting trees or setting posts for fences.
- Removed debris from grounds using leaf blowers or rakes.
- Performed routine maintenance on tools and equipment used in landscaping activities.
- Mowed lawns with walk-behind mowers and operated riding mowers for larger areas.
Special Needs Caregiver
Westmont Hospitality Group
Helena, MT
04.2014 - 08.2014
- Promoted an atmosphere of acceptance amongst peers regardless of differences in abilities or backgrounds.
- Collaborated with interdisciplinary team members to develop individualized plans of care for each client.
- Monitored clients' physical and emotional well-being and reported any changes to supervisor or other appropriate personnel.
- Developed meaningful relationships with clients through active listening techniques and empathy.
- Assisted individuals with daily activities such as dressing, eating, and hygiene.
- Maintained accurate records of tasks completed including progress notes detailing client interactions and behaviors observed.
Sales Representative
Costco
Helena, MT
09.2013 - 06.2014
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Provided technical support for customers using the company's products or services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Developed and maintained relationships with customers to ensure repeat business.
Education
Elkhorn Healthcare and Rehabilitation
01.2020
Adult Learning Center
01.2010
CPI Nonviolence intervention training
American Heart Association
Skills
- Communication
- Community Resource Navigation
- Team Work
- Security procedures knowledge
- Mental Health Support
- Emergency Response
- Conflict de-escalation
- Empathy
- Multitasking
- Compassion
- Time Management
- Substance Abuse Counseling
- Conflict Resolution
- Suicide Prevention
References
- Rita Nickerson, RN, Helena, MT, (406) 439-1310, ritamnick71@gmail.com
- Hanna Gisler BSN, RN, East Helena, MT, (916) 622-9787, hanna.gisler@gmail.com
- Ellie Hicks, MHT, Helena, MT, (406) 459-3250, pamperedellie@gmail.com
Timeline
Distribution and Transportation Specialist
Bloom LLC
03.2024 - Current
Certified Nursing Assistant
St. Peter’s Health, Behavioral Health
07.2021 - 03.2024
CNA
St. Peters Health, Float Pool
01.2021 - 07.2021
CNA
Apple Cooney Healthcare and Rehabilitation
08.2020 - 01.2021
CNA
Elkhorn Healthcare and Rehabilitation
02.2020 - 08.2020
Daycare Provider
Self Employed
01.2018 - 06.2019
Grounds Maintenance Landscaper
The Grounds Guys Of League City
04.2015 - 11.2015
Special Needs Caregiver
Westmont Hospitality Group
04.2014 - 08.2014
Sales Representative
Costco
09.2013 - 06.2014
Elkhorn Healthcare and Rehabilitation
Adult Learning Center
CPI Nonviolence intervention training
American Heart Association
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