Krystal Jackson
Converse,TX
Summary
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
2026
2026
years of professional experience
Work History
Lead Clerk
United States Post Office
San Diego, California
10.2021 - 09.2025
- Organized and maintained filing systems for documents, records, and correspondence.
- Copied, sorted and filed records of office activities and business transactions.
- Processed payroll information accurately and timely.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Ensured compliance with all applicable laws regarding data protection and privacy.
- Inventoried and ordered materials, supplies and services.
- Implemented changes in organizational structure when necessary.
- Answered phone calls, emails, and other inquiries from customers or vendors.
- Compiled data from various sources into comprehensive reports for senior management review.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Trained new staff members on departmental policies and procedures.
- Monitored and directed work of lower-level clerks.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Communicated with customers and employees to answer questions or explain information.
- Supervised a team of clerks in performing clerical duties.
Patient Care Technician
Home Instead
Portsmouth, Virginia
Education
Phlebotomy
Phlebotomy Training Specialists
San Antonio, TX11-2024
Skills
- Scheduling expertise
- Meeting facilitation
- Data tracking
- Paperwork processing
- Organizational leadership
Timeline
Lead Clerk
United States Post Office
10.2021 - 09.2025
Patient Care Technician
Home Instead
Phlebotomy
Phlebotomy Training Specialists
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