Krystal Johnson
CLERICAL
Springfield Gardens,NY
Summary
Graduated LaGuardia Community college with my Associates Degree in Human Services Mental Health. I currently hold a Certified Nursing Assistant license, BLS certification, and Mental Health Certification. I have done my internship at Maimonides Medical Cancer Center for my degree in Human Services Mental Health as an administrative assistant and a social worker assistant. Within my time employed I have 15 years' experience in direct patient care with both nursing facilities and hospital experience and over 6 years experience as a Clerical Associate working in an administrative setting in both a hospital setting and business setting. Well-rounded Clerical Associate possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
10
10
years of professional experience
7
7
Years of health care experience
Work History
Clerical Associate IV
NYCHHC-HOSPITAL POLICE
Queens, NY
05.2024 - Current
- Coordinated company records and resources to assist team members with special projects.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Processed accounts payable and accounts receivable updates to maintain current financial records.
- Inputted data into spreadsheets for record keeping.
- Assisted with onboarding new employees, including completing paperwork and setting up accounts.
- Proofread all documents created before sending them out for review.
- Organized meetings between staff members and external contacts when necessary.
- Updated employee records in the database system according to changes in job titles or salaries.
- Provided administrative support to senior managers with assigned projects.
- Prepared documents such as memos, letters, reports, charts, graphs and presentations.
Clerk, Lab Accessioner, Finance
Northwell Health System
Long Island, NY
03.2021 - 08.2023
- Reviewed financial documents and records to assess accuracy and compliance with applicable laws, regulations, and standards.
- Analyzed trends in financial performance to identify areas for improvement.
- Conducted research into industry-specific market conditions and competitor analysis.
- Assessed potential risks associated with new investments or acquisitions.
- Drafted presentations summarizing key findings from financial analyses.
- Performed quantitative analysis of historical data to identify patterns or anomalies in the data set.
- Monitored external environment factors impacting the organization's finances such as interest rates, exchange rates.
- Proposed solutions for addressing liquidity issues based on cash flow projections.
- Worked cross-functionally with internal departments to align and validate data inputs.
- Verified documented and requested disbursements to facilitate payments.
Clerical Associate 3
NYCHHC-Behavioral Health Network Inc.
Brooklyn, NY
03.2022 - 05.2023
- Developed organizational filing systems for confidential customer records and reports.
- Coordinated travel arrangements for office personnel.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Scheduled appointments, meetings, and maintained calendars.
- Operated standard office equipment including printers, copiers, etc.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Prepared presentation materials for meetings and conferences.
Education
Associates - Human Services/Mental Health
LaGuardia Community College
Bachelor's - Human Services/Mental Health
City Tech
General educational development - Pharmacy Technician
CUNY City College
Skills
- Computer knowledge in MS Word, Excel, PowerPoint, Facebook, Instagram
- Strong knowledge of HIPAA regulations
- Knowledge of Sigma Care chart, Compu Care
- Caregiving
- Patient Care
- Vital Signs
- Infection Control Training
- Medical Records
- Medication Administration
- Epic
- Critical Care Experience
- EMR Systems
- Laboratory Experience
- Microsoft Office (6 years)
- EKG (3 years)
- Mental Health (6 years)
- Nursing
- Hospital Experience
- Case Management
- Experience Administering Injections
- Medical Office Experience
- Triage
- Home Care
- Clerical experience
- Administrative experience
- Customer service
- Computer skills
Certification
- BLS for Healthcare Providers, Present
- Driver's License
- CPR Certification
Personal Information
Title: Administrative Assistant
Timeline
Clerical Associate IV
NYCHHC-HOSPITAL POLICE
05.2024 - Current
Clerical Associate 3
NYCHHC-Behavioral Health Network Inc.
03.2022 - 05.2023
Clerk, Lab Accessioner, Finance
Northwell Health System
03.2021 - 08.2023
Associates - Human Services/Mental Health
LaGuardia Community College
Bachelor's - Human Services/Mental Health
City Tech
General educational development - Pharmacy Technician
CUNY City College
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