Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystal Johnson

Killeen,TX

Summary

Dedicated professional with 10+ years of experience in human resources, employee relations, and recruitment. Strategic leader, decision maker and problem solver. Communicates clearly and efficiently while operating with a strong sense of urgency.

Overview

14
14
years of professional experience

Work History

HR Coordinator/Employee Relations Specialist

Teleperformance
03.2018 - Current
  • Manages new hire orientation weekly for 500 new hires with onboarding processes including new hire paperwork, benefits enrollment, and payroll
  • Process LOA and FMLA for employees
  • Process all new hires and terminations in CCMS
  • Investigation of all injury and incident reports
  • Assist with the investigation and gathering of documentation for all EEOC claims (or other legal issues)
  • Conduct employee exit interviews
  • Manage all employee relations and investigations
  • Facilitate the resolution of payroll issues and concerns
  • Address and resolve general payroll-related inquiries
  • Implement ADA and process ADA requests


Recruiter

Teleperformance
08.2016 - 03.2018
  • Manages background checks and drug tests for new hire employees
  • Processed payroll for new hire employees
  • Conducts interviews and filtering candidates for open position
  • Created training curriculum for new hire training
  • Facilitated new hire orientation weekly.

Administrative Assistant

Department of Defense
07.2010 - 01.2012
  • Processed time-sensitive documents which include Divisional Congressional Inquiries
  • Tracked and updated civilian evaluations and awards
  • Coordinated retirement ceremonies throughout the military installation
  • Processed military awards
  • In-processed and out-processed Family Readiness Support Assistants.

Education

College Prep

Burke High School
Charleston, SC

Skills

  • Training and development
  • Labor relations
  • Compensation and benefits
  • Equal opportunities facilitation
  • Workforce improvements
  • Exceptional interpersonal communication
  • Organization
  • Problem-solver
  • Accomplished Administrative skills that include all Microsoft Office systems, billing, account management, and paperwork processing

Timeline

HR Coordinator/Employee Relations Specialist

Teleperformance
03.2018 - Current

Recruiter

Teleperformance
08.2016 - 03.2018

Administrative Assistant

Department of Defense
07.2010 - 01.2012

College Prep

Burke High School
Krystal Johnson