Dedicated professional with 10+ years of experience in human resources, employee relations, and recruitment. Strategic leader, decision maker and problem solver. Communicates clearly and efficiently while operating with a strong sense of urgency.
Overview
14
14
years of professional experience
Work History
HR Coordinator/Employee Relations Specialist
Teleperformance
03.2018 - Current
Manages new hire orientation weekly for 500 new hires with onboarding processes including new hire paperwork, benefits enrollment, and payroll
Process LOA and FMLA for employees
Process all new hires and terminations in CCMS
Investigation of all injury and incident reports
Assist with the investigation and gathering of documentation for all EEOC claims (or other legal issues)
Conduct employee exit interviews
Manage all employee relations and investigations
Facilitate the resolution of payroll issues and concerns
Address and resolve general payroll-related inquiries
Implement ADA and process ADA requests
Recruiter
Teleperformance
08.2016 - 03.2018
Manages background checks and drug tests for new hire employees
Processed payroll for new hire employees
Conducts interviews and filtering candidates for open position
Created training curriculum for new hire training
Facilitated new hire orientation weekly.
Administrative Assistant
Department of Defense
07.2010 - 01.2012
Processed time-sensitive documents which include Divisional Congressional Inquiries
Tracked and updated civilian evaluations and awards
Coordinated retirement ceremonies throughout the military installation
Processed military awards
In-processed and out-processed Family Readiness Support Assistants.
Education
College Prep
Burke High School
Charleston, SC
Skills
Training and development
Labor relations
Compensation and benefits
Equal opportunities facilitation
Workforce improvements
Exceptional interpersonal communication
Organization
Problem-solver
Accomplished Administrative skills that include all Microsoft Office systems, billing, account management, and paperwork processing