Summary
Overview
Work History
Education
Skills
Certification
Nursing Licenses
Personal Information
Timeline
Generic

Krystal Johnson

Seattle,WA

Summary

Dedicated LPN specializing in Case Management and Utilization Review, with a comprehensive understanding of patient care and medical procedures. Proven track record of effectively managing diverse patient needs across multiple healthcare settings, consistently ensuring high-quality care and exceptional patient satisfaction. Strong communication and problem-solving skills demonstrated through successful collaboration with multidisciplinary healthcare teams, enhancing overall service delivery and patient outcomes. Committed to continuous improvement in patient care practices while adapting to the evolving healthcare landscape.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Triage LPN

Providence Health Services
11.2019 - Current
  • Collaborated with interdisciplinary teams to enhance patient outcomes and ensure continuity of care.
  • Administered medications and treatments according to established protocols and patient care plans.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Educated patients and families on health promotion, disease prevention, and self-care management strategies.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

LPN (Licensed Practical Nurse)

DSHS Washington
02.2017 - Current
  • Administered medication and treatments as prescribed by healthcare providers.
  • Monitored patient vital signs and reported changes to nursing staff promptly.
  • Assisted in the development and implementation of individualized care plans.
  • Educated patients and families on health management and disease prevention strategies.
  • Collaborated with interdisciplinary teams to enhance patient care quality and safety.

School Nurse

Maxim Health Care, Home Health Care
09.2017 - 10.2019
  • Administered immunizations and health screenings to students, ensuring compliance with state health regulations.
  • Developed and implemented individualized health care plans for students with chronic conditions.
  • Educated students, parents, and staff on health issues, promoting wellness and preventive care practices.
  • Collaborated with multidisciplinary teams to address student health needs and enhance school safety protocols.

LPN Charge Nurse

Bridgeport Place Assisted Living
09.2015 - 11.2017
  • Supervised nursing staff to ensure high-quality patient care and compliance with health regulations.
  • Developed and implemented individualized care plans based on resident assessments and preferences.
  • Coordinated medication administration and monitored residents for adverse reactions or changes in condition.
  • Trained and mentored new LPNs, fostering a collaborative team environment focused on patient outcomes.
  • Collaborated with interdisciplinary teams to optimize resident care through effective communication and problem-solving.
  • Achieved successful unit leadership by providing quality nursing care to 80 to 100 patients per day in Medicaid-bed unit.

Hematology/Oncology Triage Nurse

North West Medical Specialties
06.2014 - 09.2015
  • Conducted patient assessments to prioritize care based on clinical needs.
  • Collaborated with multidisciplinary teams to develop effective treatment plans.
  • Utilized electronic health record systems to document patient interactions accurately.
  • Streamlined communication processes between departments to improve patient outcomes.
  • Evaluated and updated triage guidelines based on emerging best practices and patient feedback.

Utilization Management, Concurrent Review LPN

Sound Path Health Plan
08.2013 - 06.2014
  • Conducted comprehensive Medicare concurrent reviews to ensure compliance with clinical guidelines.
  • Collaborated with healthcare teams to optimize patient care plans and treatment protocols via CMS guidelines.
  • Analyzed patient data for quality assurance, identifying areas for improvement in care delivery.
  • Mentored junior nurses on best practices in concurrent review processes and documentation standards.
  • Implemented process enhancements that streamlined review workflows, increasing efficiency across departments.
  • Evaluated clinical information to support decision-making regarding patient admissions and continued stay criteria.
  • Facilitated training sessions on regulatory requirements and documentation practices for nursing staff.
  • Managed complex cases effectively, coordinating with multidisciplinary teams to ensure seamless delivery of care across the continuum.
  • Streamlined the utilization review process for more efficient case management and improved resource allocation.
  • Served as a liaison between healthcare providers, insurers, patients, and families to facilitate communication and resolve issues related to care coordination or coverage determinations.

Care Transitions Nurse, First Touch Program Coordinator

Signature Home Health
04.2013 - 08.2013

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  • Developed and implemented individualized care plans in collaboration with healthcare providers.
  • Educated patients and families on health management and disease prevention strategies.
  • Led nursing staff in best practices for patient safety and infection control measures.
  • Streamlined patient intake process, improving efficiency of admissions by coordinating with interdisciplinary teams.
  • Mentored new nurses, fostering skill development and adherence to clinical standards.
  • Advocated for patient needs during multidisciplinary team meetings to enhance care quality.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.

Concurrent Review Nurse, Nurse Case Manager

Centene Corporation, Coordinated Care Health Plan
05.2012 - 04.2013
  • Conducted Medicaid concurrent reviews to assess medical necessity and appropriateness of patient care.
  • Collaborated with healthcare teams to ensure compliance with regulatory standards and policies.
  • Utilized clinical judgment to evaluate treatment plans and recommend adjustments as needed followed CMS guidlines and recommendations working closely with the Medical Director.
  • Mentored junior nurses on best practices for concurrent review processes and documentation techniques.
  • Implemented quality improvement initiatives that enhanced review accuracy and reduced turnaround times.
  • Analyzed case data to identify trends in patient care outcomes and inform clinical decision-making.
  • Developed training materials for staff on concurrent review methodologies and criteria application.
  • Led interdisciplinary meetings to discuss complex cases, fostering collaboration among healthcare providers.
  • Provided ongoing education to nursing staff regarding best practices in concurrent review processes, enhancing overall team performance.
  • Developed strong rapport with patients and families by demonstrating empathy, active listening skills, and a genuine commitment to their wellbeing.
  • Achieved timely authorizations for services by maintaining strong relationships with insurance company representatives and advocating for patients'' needs.
  • Contributed to the development of evidence-based policies and procedures for the case management department, ensuring alignment with industry best practices and regulatory requirements.
  • Supported effective care transitions by collaborating with healthcare providers, patients, and families to develop individualized discharge plans.
  • Enhanced interdisciplinary collaboration by participating in daily rounds, discussing patient cases, and providing clinical input.
  • Expedited patient throughput within the hospital setting by identifying barriers to timely discharges or transfers and working collaboratively with stakeholders to address them.

Licensed Practical Nurse/Health Services Supervisor

Franke Tobey Jones
06.2011 - 04.2012
  • Administered medications and treatments following physician orders and established protocols.
  • Monitored patient vital signs and reported changes to nursing staff for timely intervention.
  • Assisted in developing individualized care plans tailored to patients' needs and conditions.
  • Provided compassionate care, fostering a supportive environment for residents, Staff and families.
  • Trained new staff on best practices in patient care and safety procedures.
  • Coordinated with multidisciplinary teams to enhance patient outcomes through effective communication.
  • Implemented infection control measures to maintain a safe healthcare environment for all residents.
  • Evaluated patient progress, adjusting care strategies based on observed outcomes and feedback.

Assisted Living Supervisor

Merrill Gardens
12.2009 - 05.2011
  • Supervised daily operations, ensuring compliance with safety and health regulations.
  • Coordinated training programs for new staff, enhancing team efficiency and service quality.
  • Developed care plans tailored to residents' individual needs, promoting optimal well-being.
  • Implemented resident engagement activities, fostering a supportive community environment.
  • Collaborated with healthcare professionals to address residents' medical and emotional needs effectively.
  • Led initiatives to enhance operational processes, increasing overall service delivery standards.
  • Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
  • Led, directed and motivated others to innovate and excel.

Education

Nursing Program (Associate) - Nursing

Clover Park Technical College
Lakewood, WA
01.1994

Skills

  • Thorough patient assessment
  • Patient care coordination
  • Skilled in catheter insertion
  • Proficient patient management
  • Proficient in EMR implementation
  • Patient care proficiency
  • Vital signs assessment
  • Home health care
  • Medication delivery
  • HIPAA compliance knowledge
  • Nutritional tube feeding
  • Clinical hospital experience
  • Electronic health record management
  • Licensed practical nurse
  • Clinical administrative experience
  • Catheter maintenance
  • Experience in pediatric medicine
  • Critical care expertise
  • Proficient in medical terminology
  • Medication administration
  • Direct patient care
  • Vital signs monitoring
  • HIPAA compliance
  • Wound care
  • Compassionate care
  • Physical assessment
  • Clinical documentation
  • Geriatric care
  • Vital signs
  • Clinical judgment
  • Patient care
  • Patient assessments
  • Documentation accuracy
  • Immunization administration
  • Diabetes management
  • Medication dispensing
  • Infection control
  • Family communication
  • Catheter care
  • Documenting intake
  • EMR / EHR
  • Patient evaluations
  • Health education
  • Breathing treatments
  • Care planning
  • Patient relationship building
  • Caregiving skills
  • Patient intake
  • Preventive care
  • Healthcare software proficiency
  • ADL assistance
  • Transcribing orders
  • Palliative care
  • Staff supervision
  • Pulse oximetry tracking
  • Patient management
  • Behavioral assessment
  • Medical records management

Certification

  • LPN
  • BLS Certification
  • CPR Certification
  • Driver's License
  • ACLS Certification
  • LVN
  • Nurse's License
  • State: WA

Nursing Licenses

  • PN Expires: January 2026
  • State: WA

Personal Information

  • Title: LPN
  • Driving License: Driver's License
  • Availability: Willing to relocate: Anywhere
  • Work Permit: Authorized to work in the US for any employer

Timeline

Triage LPN

Providence Health Services
11.2019 - Current

School Nurse

Maxim Health Care, Home Health Care
09.2017 - 10.2019

LPN (Licensed Practical Nurse)

DSHS Washington
02.2017 - Current

LPN Charge Nurse

Bridgeport Place Assisted Living
09.2015 - 11.2017

Hematology/Oncology Triage Nurse

North West Medical Specialties
06.2014 - 09.2015

Utilization Management, Concurrent Review LPN

Sound Path Health Plan
08.2013 - 06.2014

Care Transitions Nurse, First Touch Program Coordinator

Signature Home Health
04.2013 - 08.2013

Concurrent Review Nurse, Nurse Case Manager

Centene Corporation, Coordinated Care Health Plan
05.2012 - 04.2013

Licensed Practical Nurse/Health Services Supervisor

Franke Tobey Jones
06.2011 - 04.2012

Assisted Living Supervisor

Merrill Gardens
12.2009 - 05.2011

Nursing Program (Associate) - Nursing

Clover Park Technical College
Krystal Johnson