Krystal Juarez
Norwalk
Summary
Dynamic and dedicated professional with 4 years of experience in a management position and 1.5 years as a medical assistant, excelling in patient care and customer service. Recognized for exceptional attention to detail and a compassionate approach, effectively managing multiple responsibilities while ensuring high-quality service delivery. Proficient in medication administration and fostering teamwork in fast-paced environments. Experienced with administering patient care and supporting medical procedures. Utilizes effective communication to ensure patient comfort and understanding.
Overview
5
5
years of professional experience
Work History
Server/Assistant Bartender
Outback
11.2023 - Current
- Greeted customers warmly to provide exceptional customer service
- Bussed tables between courses and load and unloaded trays to expedite tasks
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure
- Communicated customer needs clearly to kitchen staff for fast, accurate orders
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service
Manager
Mcdonalds
05.2022 - Current
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Coordinated interviews and the onboarding process
- Oversaw inventory
Medical Assistant
NOMS Urgent Care
01.2021 - 04.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Performed medical records management, including filing, organizing and scanning documents
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Education
No Degree - Practical Nurse
EHOVE
Milan, OH12-2025
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly atti
- Medication and IV administration
- Patient assessments
- Documentation and charting
- Patient care
- Wound care
- Compassion and empathy
- Patient monitoring
Timeline
Server/Assistant Bartender
Outback
11.2023 - Current
Manager
Mcdonalds
05.2022 - Current
Medical Assistant
NOMS Urgent Care
01.2021 - 04.2022
No Degree - Practical Nurse
EHOVE
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