Krystal Kama-Gresl
Colorado Springs,CO
Summary
Results-driven leader with 7 years of experience leading sales floor teams. Skilled in employee training, performance management, merchandising replenishment, and customer service. Proven ability to review sales trends, schedule coverage, and support revenue goals through strong day-to-day execution.
Overview
14
14
years of professional experience
Work History
Cosmetology Student
Tigi Hairdressing Academy
Colorado Springs, Colorado
03.2025 - Current
- Executed hair cutting and styling services, including shampooing, blow-drying, coloring, highlighting, and perming, to enhance customer satisfaction.
- Practiced diverse hair cutting techniques to enhance styling accuracy and refine coloring and styling skills.
- Utilized customer service skills to build relationships with clients.
- Sanitized tools, workstations, and treatment areas following academy safety standards
- Developed skills in nail polish application, powder, and gel manicures and proper removal processes.
Sales Manager
Harbor Freight Tools
Colorado Springs, Colorado
04.2017 - 07.2024
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Supervised sales floor teams at Harbor Freight Tools store
- Coached associates on product knowledge and customer service
- Reviewed daily sales reports and store performance trends
- Scheduled staff coverage for peak customer traffic
- Monitored inventory levels and replenished merchandise displays
- Trained new hires on register procedures and store policies
Stocking Associate
Walmart
Colorado Springs, Colorado
11.2016 - 01.2017
- Restocked Walmart sales floors using stockroom inventory and replenishment procedures.
- Scanned items with handheld devices to verify inventory locations.
- Recovered aisles and fixed misplaced merchandise across store departments.
- Supported team members in daily merchandise setup with stocking tasks and daily merchandise setup.
- Followed Walmart safety rules while handling cartons and equipment.
- Assisted customers in locating products on the shelf or in the backroom.
- Provided excellent customer service by responding courteously to inquiries.
Office Assistant
Alliance Custom Welding
Colorado Springs, Colorado
07.2014 - 03.2016
- Assisted management with correspondence, filing, and daily office tasks.
- Maintained client files and updated office records.
- Ordered office supplies and monitored inventory needs.
- Prepared invoices, purchase orders, and billing documents.
- Managed customer calls and directed inquiries for custom welding services.
Field Worker
The Iron Shop
Colorado Springs, CO
04.2012 - 07.2014
- Assembled railings, gates, and structural components using hand and power tools.
- Measured openings and marked field locations to ensure precise fit.
- Assisted with material handling and organized the jobsite to enhance operational effectiveness.
- Loaded and unloaded steel materials, tools, and hardware to maintain workflow efficiency.
Education
High School Diploma -
Patriot Learning Center
Colorado Springs, CO03-2014
Skills
- Customer service skills
- Employee training
- Team leadership
- Staff scheduling
- Store operations
- Product display management
- Attention to detail
- Hand tool use
- Power tool use
- Material handling
- Jobsite preparation
- Performance management
Timeline
Cosmetology Student
Tigi Hairdressing Academy
03.2025 - Current
Sales Manager
Harbor Freight Tools
04.2017 - 07.2024
Stocking Associate
Walmart
11.2016 - 01.2017
Office Assistant
Alliance Custom Welding
07.2014 - 03.2016
Field Worker
The Iron Shop
04.2012 - 07.2014
High School Diploma -
Patriot Learning Center