Summary
Overview
Work History
Education
Skills
Timeline
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Krystal Kirksey

Baton Rouge,LA

Summary

Dedicated professional with a proven track record at Kattie's Tax Service, excelling in customer service and office administration. Mastered multi-line phone systems and appointment coordination, enhancing client satisfaction. Demonstrated exceptional verbal communication and organization skills, significantly improving operational efficiency. Achieved a notable increase in client follow-up success, showcasing a commitment to excellence and confidentiality.

Overview

2
2
years of professional experience

Work History

Secretary

Kattie's Tax Service
10.2020 - 05.2022
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Housekeeper

The Myrtles
09.2021 - 01.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Adhered to professional house cleaning checklist.

Cashier

Jetts
07.2021 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma -

West Feliciana High
West Feliciana, LA
05-1997

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling

Timeline

Housekeeper

The Myrtles
09.2021 - 01.2022

Cashier

Jetts
07.2021 - 10.2021

Secretary

Kattie's Tax Service
10.2020 - 05.2022

High School Diploma -

West Feliciana High

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Krystal Kirksey