KRYSTAL KONICK
Davie
Summary
Organized and proactive Executive/Personal Assistant with over 10 years of experience supporting executives and teams in fast-paced environments. Adept at managing schedules, handling customer service issues, coordinating projects, and streamlining office operations. Strong background in payroll, employee relations, and administrative functions. Proven ability to manage sensitive situations with professionalism and tact. Seeking a remote or hybrid role in customer service, office management, or property administration.
Overview
11
11
years of professional experience
Work History
HR Manager / Office Manager
Unlimited Health Care Services
01.2023 - Current
- Provide frontline support to staff and patients, resolving issues quickly and empathetically.
- Coordinate and lead monthly staff meetings to address concerns and share updates.
- Approve leave requests, process payroll, and onboard new hires.
- Remain on-call for after-hours nurse scheduling and patient discharges.
- Address employee grievances with sensitivity and discretion.
- Recruit, train, and support new hires to ensure smooth integration.
Part-Time Assistant / Office Manager
Millennium Protection Services
04.2017 - Current
- Manage executive calendars, business travel, and meeting coordination.
- Provide prompt customer service, handling client concerns with professionalism.
- Maintain payroll and accounting records, including receivables and bank deposits.
- Oversee new and existing accounts and serve as the point of contact for client issues.
Orders Manager
Trust USA Home Health
12.2019 - 12.2022
- Coordinated physician order processing, collaborating directly with doctors' offices.
- Analyzed patient feedback surveys to improve service delivery and retention.
- Managed marketing referrals and monthly performance reporting.
- Developed SOPs to boost efficiency and achieve department goals.
Assistant Property Manager
Brock Property Management
09.2014 - 12.2019
- Responded to residents' concerns, resolving complaints and improving tenant satisfaction.
- Processed leasing applications, architectural forms, and insurance documentation.
- Liaised with the Board of Directors to implement policy changes.
- Handled background checks and estoppels for multiple properties.
Education
Associate of Science - Health Science
City College
01.2007
Skills
- Customer service and client relations
- Scheduling and calendar management
- Payroll and bookkeeping
- Employee onboarding and HR support
- Microsoft Office Suite and Google Workspace
- Time management and multitasking
- Conflict resolution and communication
- Remote work readiness
Job Preference
Seeking Remote or On-Site Roles
Timeline
HR Manager / Office Manager
Unlimited Health Care Services
01.2023 - Current
Orders Manager
Trust USA Home Health
12.2019 - 12.2022
Part-Time Assistant / Office Manager
Millennium Protection Services
04.2017 - Current
Assistant Property Manager
Brock Property Management
09.2014 - 12.2019
Associate of Science - Health Science
City College
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