Krystal Larke
Soddy-Daisy,TN
Summary
Customer-focused professional with successful 10+ year career in fast food sector. Dynamic successful applying patients and motivation in busy business environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Geneal Manager position. Ready to help team achieve company goals.
Customer-focused professional with successful 10+ year career in fast food sector. Dynamic successful applying patients and motivation in busy business environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Geneal Manager position. Ready to help team achieve company goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hardee's
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assistant Manager
Jacks
01.2020 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Assistant Manager
Dunkin' Donuts
06.2019 - 01.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
High School Diploma -
Riverside High School
Greer, SC06.1999
Skills
- Team Motivation
- Reviewing Performance
- Managing Multiple Priorities
- Customer Relationship Management
- Customer Relations
- Product and Service Knowledge
Certification
Servsafe certified until 2025
I have learned so much an grown so much the past year with the company.
I feel like everyone is willing to help an explain an teach me.
Timeline
Assistant Manager
Hardee's
06.2023 - Current
Assistant Manager
Jacks
01.2020 - 02.2022
Assistant Manager
Dunkin' Donuts
06.2019 - 01.2022
High School Diploma -
Riverside High School
Similar Profiles
Angelina NeaseAngelina Nease
Cashier at Hardee'sCashier at Hardee's
Corey WhiteheadCorey Whitehead
Food Service Worker at Hardee'sFood Service Worker at Hardee's
Malik SalandyMalik Salandy
Fast Food Crew Member at Hardee'sFast Food Crew Member at Hardee's
Majala canadyMajala canady
Manager at Hardee'sManager at Hardee's
Kassi RichardsonKassi Richardson
Household Manager at Military FamilyHousehold Manager at Military Family