Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Krystal Loving

Lynchburg,VA

Summary

Compassionate Case Manager with strong organizational skills experienced in the community, home, and educational environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

School Based Case Manager

Horizon Behavioral Health-Lynchburg, VA
08.2024 - Current
  • Empower and support children in the school setting who are at risk of developing or having mental health and/or substance abuse issues.
  • Services include assessments, supportive level counseling, advocacy, and link/referral to needed services as indicated in the ISP.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.

Behavior Technician

Therapeutic Alliance, LLC-Lynchburg, VA
04.2024 - Current
  • Collect and record data on patient behavior and collaborate and communicate with clients, parents, and staff.
  • Provide one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Maintained detailed records of client behaviors and interventions, ensuring accurate progress tracking.

Mobile Crisis Counselor

Advancing Communities Everywhere-Richmond, VA
09.2021 - 03.2024
  • Facilitated therapeutic interventions for individuals experiencing acute emotional distress or suicidal ideation, promoting safety and recovery.
  • Developed strong rapport with clients from diverse backgrounds, demonstrating empathy and understanding while maintaining professional boundaries.

Mental Health Case Manager

Infinite Solutions Behavioral Health Services-Richmond, VA
06.2020 - 12.2021
  • Addressed clients' psychosocial needs by referring them to appropriate resources and services.
  • Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
  • Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.

Education

Master of Science - Clinical Mental Health Counseling

Walden University
Minneapolis, MN
02.2026

Bachelor of Science - Psychology

Virginia Commonwealth University
Richmond, VA
08.2017

Skills

  • Case management
  • EMR / EHR
  • Crisis Intervention
  • CPR/AED
  • Intervention plans
  • Care coordination

Certification

  • Mobile Crisis Response Training
  • Qualified Mental Health Professional Adult - June 2020 - Present

Timeline

School Based Case Manager

Horizon Behavioral Health-Lynchburg, VA
08.2024 - Current

Behavior Technician

Therapeutic Alliance, LLC-Lynchburg, VA
04.2024 - Current

Mobile Crisis Counselor

Advancing Communities Everywhere-Richmond, VA
09.2021 - 03.2024

Mental Health Case Manager

Infinite Solutions Behavioral Health Services-Richmond, VA
06.2020 - 12.2021

Master of Science - Clinical Mental Health Counseling

Walden University

Bachelor of Science - Psychology

Virginia Commonwealth University
Krystal Loving