Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Krystal Luksha

Cypress

Summary

As a dedicated Leader, I am passionate about my work and understand what it takes to drive a company's success. Known for adaptability, creativity, and results-oriented mindset. With a strong sense of ownership, I thrive on the challenges of fostering business growth. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Committed to making meaningful contributions and advancing organizational goals.


Overview

10
10
years of professional experience
1
1
Certification

Work History

Property Manager

Madera Residential
03.2021 - Current

As the Property Manager and Assistant Manager for a Class B asset with 176 units, I oversee all aspects of property operations, ensuring smooth and efficient management experience for both residents and ownership. This includes but not limited to: Budget & Expense Management, Evictions & Resident Accounts, Outreach Marketing, and Resident Engagement & Events. My role requires a combination of strong organizational skills, financial acumen, and a customer focused approach to deliver excellent property performance while ensuring resident satisfaction.

Assistant Property Manager

Madera Residential
12.2019 - 03.2021

I handle eviction processes as needed, coordinate legal actions, and manage resident accounts to ensure timely rent collection and address delinquency issues.

Leasing Specialist

Madera Residential
07.2019 - 12.2019

I strategize and implement marketing efforts to drive leasing activity, including digital marketing, partnerships, and community engagement. I plan and host resident events to foster a sense of community, encourage tenant retention, and enhance the overall living experience for our residents.

Professional Recruiter

BG MULTIFAMILY
06.2018 - 05.2019

Find and select qualified candidates for open positions in the Apartment Industry.

Leasing Specialist

Abbey Residential
11.2014 - 10.2016

Responsible for marketing available rental properties, conducting property tours, qualifying potential tenants by reviewing applications and credit checks, negotiating lease terms, and managing tenant relations throughout the lease period, ensuring high occupancy rates and positive tenant experiences by facilitating the entire leasing process from start to finish.

Education

Austin Community College

Skills

  • Multi-family property management
  • Fair housing compliance
  • Tenant relations
  • Payment Collection
  • Financial budgeting and reporting
  • Exceptional oral and written communication skills
  • Leasing and sales
  • Customer service-focused
  • Professionalism
  • Debt control

Accomplishments

    Certified Apartment Manager - The National Apartment Association Education Institute (05/01/24)

Certification

Certified Apartment Manager (CAM)

Timeline

Property Manager

Madera Residential
03.2021 - Current

Assistant Property Manager

Madera Residential
12.2019 - 03.2021

Leasing Specialist

Madera Residential
07.2019 - 12.2019

Professional Recruiter

BG MULTIFAMILY
06.2018 - 05.2019

Leasing Specialist

Abbey Residential
11.2014 - 10.2016

Austin Community College
Krystal Luksha