Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Krystal marie

Port Huron

Summary

Hardworking employee enthusiastic about learning the Human Services field inside and out. Pursues opportunities to learn new skills and contribute to the success of the team. Known for adaptability, reliability, and Dependability.


Overview

10
10
years of professional experience

Work History

Pharmacy Technician

Meijers
11.2023 - 03.2024
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Entered and processed patients' prescriptions into internal system.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
  • Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.

Patient Transport Driver

Yorkshire
05.2023 - 07.2023
  • Provided compassionate care to patients during transport, addressing any concerns or needs that arose.
  • Contributed to an inclusive work environment by respecting colleagues'' diverse backgrounds and experiences.
  • Communicated effectively with patients'' families, keeping them informed of the transportation process and answering any questions they had.
  • Upheld high standards of professionalism while interacting with patients, families, and hospital staff members alike.
  • Managed multiple priorities simultaneously without compromising quality or timeliness of service delivery.
  • Demonstrated adaptability when handling unexpected situations during transports, such as traffic delays or changes in patient condition.

Certified Nursing Assistant

Medildoge
04.2022 - 04.2023
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.
  • Documented patient information and care activities in electronic health record.

Certified Nursing Assistant

Kings Nursing And Rehabilitation
06.2018 - 04.2022
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.

Certified Nursing Assistant

Medilodge of St. Clair
12.2017 - 06.2018
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Improved patient satisfaction with empathetic listening and addressing concerns promptly.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

Certified Nursing Assistant

Regency on the Lake
11.2016 - 11.2017
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.

Certified Nursing Assistant

Medilodge Port Huron
05.2015 - 11.2017
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of hundreds+ residents under long-term care.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Documented patient information and care activities in electronic health record.

Intern

Special Dreams Farm
08.2014 - 10.2014
  • Gained valuable experience working within a specific population, applying learned concepts directly into relevant work situations.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • worked directly with developmentally and intellectually disabled adults to assist them in job skills training to become working members of society.

Intern

Council on Aging
05.2014 - 08.2014
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Participated in community outreach programs, strengthening community relations.
  • Participated in workshops and presentations related to projects to gain knowledge.

Education

No Degree - Pharmacy

Pharmacy Technician University Online
Online
02-2024

Certificate - Certificate in Nursing Assistant

Prometric
Taylor, MI
10-2015

Associate of Applied Science - Human Services

Baker College
Port Huron, MI
12-2014

Skills

  • Strong work ethic
  • Listening skills
  • Task prioritization
  • Multitasking and organization
  • Willing to learn
  • Teamwork
  • Time management
  • Adaptability and flexibility
  • Problem-solving abilities
  • Reliability
  • Organizational skills
  • Physical strength and stamina
  • Decision-making

Interests

  • Music
  • Hiking
  • Watching Movies and TV Shows
  • Reading
  • Kayaking

Timeline

Pharmacy Technician

Meijers
11.2023 - 03.2024

Patient Transport Driver

Yorkshire
05.2023 - 07.2023

Certified Nursing Assistant

Medildoge
04.2022 - 04.2023

Certified Nursing Assistant

Kings Nursing And Rehabilitation
06.2018 - 04.2022

Certified Nursing Assistant

Medilodge of St. Clair
12.2017 - 06.2018

Certified Nursing Assistant

Regency on the Lake
11.2016 - 11.2017

Certified Nursing Assistant

Medilodge Port Huron
05.2015 - 11.2017

Intern

Special Dreams Farm
08.2014 - 10.2014

Intern

Council on Aging
05.2014 - 08.2014

No Degree - Pharmacy

Pharmacy Technician University Online

Certificate - Certificate in Nursing Assistant

Prometric

Associate of Applied Science - Human Services

Baker College

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