Dynamic and compassionate professional with a proven track record in caregiving and security, honed at Home Instead Senior Care and Allied Barton Security. Skilled in providing emotional support and ensuring safety, demonstrating exceptional time management and clear communication. Achieved increased client satisfaction and safety through vigilant, compassionate care and security practices.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Home Instead Senior Care
01.2018 - 01.2020
Offered companionship and kindness to elderly patients.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained clean, safe, and well-organized patient environment.
Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted disabled clients to support independence and well-being.
Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
Direct Social Professional
Aveanna Healthcare/ PSA Healthcare
01.2017 - 01.2019
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Security Officer
Allied Barton Security
01.2011 - 01.2014
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Event Security Guard
StrikeForce Security
01.2007 - 01.2014
Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
Permitted entry with escort for approved persons into secure locations.
Completed full building and grounds patrols to spot and investigate concerns.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
Checked and verified photo identification prior to granting facility access.
Upheld high standards of professionalism while interacting with event attendees, representing the company positively at all times.
Improved overall guest experience by providing helpful information and assistance when needed, while maintaining vigilance for potential threats or issues.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Supported successful events by collaborating closely with other team members to address all aspects of security management efficiently.
Contacted law enforcement in case of unauthorized persons, documents, and materials.
Monitored employee activities, confirming compliance with security regulations.
Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Participated in staff meetings, special events, and professional development activities.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Education
Associate of Arts - Criminal Justice
ITT Technical Institute
Dunmore, PA
Skills
Personal Hygiene Assistance
Documentation And Reporting
Meal Preparation
Compassionate Caregiving
Dementia Care
Time Management
Emotional Support
Patient Care
First aid and safety
Client documentation
Patient Companionship
Respite Care
Progress Documentation
Fast Learner
Decision-Making
Clear Communication
Accomplishments
Collaborated with team of 5+ in the development of Patient Care.
Certification
Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Direct Support Professional Certification (DSP) - National Alliance for Direct Support Professionals.
Adult CPR/AED certification – American Red Cross.
CPR/AED Certification
Languages
English
Native or Bilingual
Interests
Volunteer Cheerleading Coach LTS
Sunday School Teacher
Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.