Krystal Marshall
Fayetteville ,NC
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
4
4
years of professional experience
Work History
Dog Trainer
Petco
04.2023 - Current
- Evaluated dogs’ progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Maintained clean training arena for group classes.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
- Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.
- Imparted valuable knowledge on nutrition and exercise routines to clients, contributing to overall canine health improvement.
- Offered guidance on selecting suitable equipment such as leashes, collars, and harnesses that promote proper handling techniques while walking or training dogs.
- Instructed group classes to teach essential obedience commands, fostering well-behaved pets in various settings.
- Increased client retention by establishing trust and rapport with both dogs and their owners throughout the training process.
- Achieved significant improvements in dogs' behavior within short timeframe, utilizing advanced positive reinforcement techniques.
Field Activity Support Team
Tractor Supply
06.2022 - 04.2023
- Maintained regular and predictable attendance
- Worked scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs
- Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
- Complete planograms and resets accurately and in a timely manner
- • Maintain visual merchandise standards
• Perform store specific measurements
• Complete store layout initiatives
• Perform accurate counts for store inventories, as well as cycle counts
• Complete top cap process of working overstock
• Hang store signage
• Assemble merchandise, fixtures and PDQs
• Perform detailed recovery and review planogram integrity
• Make the customer a priority when approached and provide customer service while in stores
Team Member
Tractor Supply Company
12.2020 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Education
High School Diploma -
Cape Fear High
Vander, NC2020
Skills
- Obedience dog training
- Creative problem solving
- Marketing
- Customer service
- Positive attitude
- Clear communication
- Attention to detail
- Flexible schedule
- Goal setting and achievement
- Product knowledge
- Sales expertise
- Continuous development
- Task prioritization
Timeline
Dog Trainer
Petco
04.2023 - Current
Field Activity Support Team
Tractor Supply
06.2022 - 04.2023
Team Member
Tractor Supply Company
12.2020 - 06.2022
High School Diploma -
Cape Fear High
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