Krystal Mercado
Saint Petersburg,FL
Summary
Coordinated Office Manager with detailed understanding of dental terminology and patient procedures. Meticulous record-keeper with 7 years of experience handling sensitive medical information and managing large volumes of personal data, historic health details, imagery and impressions. Patient-oriented insurance mediator, inputting procedure codes with specificity for proper billing designations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Office Manager
Bardmoor Family Dental
08.2023 - Current
Expanded Functions Dental Assistant /Dental Receptionist
Heartland Dental
11.2020 - 07.2023
Expanded Functions Dental Assistant
Cobbe Dental
07.2020 - 10.2020
Expanded Functions Dental Assistant
Heartland Dental
05.2018 - 02.2020
Expanded Functions Dental Assistant
Akel Dental
11.2017 - 05.2018
Education
EFDA
DATS Progam
Clearwater, FL11.2017
Skills
- Sterilization
- Dentrix
- Eaglesoft
- CPR
- Documentation And Reporting
- Schedule Management
- Treatment Planning
- Chairside Assisting
- Charting
- Treatment planning
- ITero usage
- Alginate impressions
- Suture removal
- Coronal polishing
- Rubber dam placement and removal
- Base and varnish placement
- Matrix application and usage
- Temporary restoration placement
- Topical fluoride
- Amalgam polishing
- Placement of sealants
- Pouring and trimming models
- Patient relations
- Payment plans
- HIPAA Compliance
- Motivational skills
- Computer skills
- Scheduling and coordinating
- Billing
- Insurance and patient aging
Certification
- EFDA and Radiology License
- CPR Certified
- MGE Training
References
- Brynn Grandle, Lead DA, River Crossing Dental Care, 727-457-6853
- Hannah Lawson, Dental Treatment Coordinator, 727-277-8714
Timeline
Dental Office Manager
Bardmoor Family Dental
08.2023 - Current
Expanded Functions Dental Assistant /Dental Receptionist
Heartland Dental
11.2020 - 07.2023
Expanded Functions Dental Assistant
Cobbe Dental
07.2020 - 10.2020
Expanded Functions Dental Assistant
Heartland Dental
05.2018 - 02.2020
Expanded Functions Dental Assistant
Akel Dental
11.2017 - 05.2018
EFDA
DATS Progam
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