Summary
Overview
Work History
Education
Skills
Certification
Security Clearance
References
Timeline
Generic

Krystal Miller

Tacoma,WA

Summary

Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 14 years of experience in leading organizational business units.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Supply Chain Manager

US Army
01.2024 - Current
  • Led successful system integration projects between ERP platforms and third-party logistics providers for seamless information flow within the organization''s supply chain network.
  • Oversaw transportation logistics, optimizing routing schedules for timely delivery at minimal costs.
  • Developed and maintained strong relationships with key suppliers, ensuring timely deliveries and favorable pricing terms.
  • Evaluated supplier performance against established criteria, recommending changes as necessary to ensure consistent quality and service levels.
  • Conducted risk assessments for the supply chain, identifying potential vulnerabilities and implementing mitigation plans.
  • Managed global logistics operations, coordinating freight forwarding and customs clearance activities for smooth import/export transactions.
  • Managed budgetary responsibilities for the supply chain function, ensuring accurate financial reporting and cost control measures were in place.
  • Mentored junior team members in supply chain best practices, fostering professional growth and talent retention within the organization.
  • Negotiated contracts with suppliers to obtain favorable terms and pricing.
  • Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.

SUPPLY CHAIN PLANNING MANAGER

U.S. Army
09.2020 - Current
  • Analyzed data from multiple sources to identify trends in sales, inventory levels, and cost savings opportunities
  • Conducted regular meetings with vendors to ensure alignment on strategic objectives related to product availability, pricing, lead times
  • Implemented systems for tracking orders and shipments across global networks
  • Collaborated with cross-functional teams to develop and implement supply chain strategies for inventory management and demand planning
  • Optimized the use of technology such as ERP and MRP systems to improve efficiency within the organization
  • Leveraged Lean Six Sigma principles to streamline operations and reduce costs associated with production and distribution of goods
  • Coordinated with stakeholders to ensure timely delivery of products, materials, and services while meeting customer requirements
  • Developed forecasting models to predict future supply needs based on historical performance
  • Created comprehensive reports detailing current supply chain status and future projections
  • Implemented specific strategies and actions to optimize supplier quality and on-time delivery metrics consistent with company goals
  • Streamlined business tools and processes to capture and monitor metrics for supply chain processes
  • Monitored transportation operations, handling issues as they arose to maintain smooth flow of goods
  • Determined appropriate supply chain strategies to maximize customer satisfaction and on-time delivery.

SUPPLY CHAIN ANALYST

Shinmen Worldwide, LLC
03.2018 - 09.2020
  • Provided support in preparing documents required for export and import activities such as bills of lading
  • Analyzed data from various sources to develop insights into supply chain performance
  • Utilized software systems to save time and reduce data entry errors in inventory management
  • Analyzed weekly and monthly patterns to forecast business needs
  • Conducted inventory planning and analysis to balance customer needs with optimal utilization of financial resources
  • Utilized ERP system for tracking orders, inventory levels, and shipments
  • Monitored delivery timing, product availability, and pricing to maintain profitable minimum order quantities
  • Used analytical and quantitative methods to understand, forecast, and recommend improvements to supply chain processes
  • Created reports on warehouse activities such as receiving, storage, and distribution of supplies
  • Coordinated with freight forwarders for international shipments while adhering to customs regulations.

SUPPLY CHAIN COORDINATOR

U.S. Army
05.2016 - 09.2020
  • Coordinated with freight forwarders for international shipments while adhering to customs regulations
  • Prepared purchase orders according to specifications and negotiated pricing with suppliers
  • Researched new technologies that could enhance efficiency in the supply chain operations
  • Ensured accuracy of inventory records through regular cycle counts and audits
  • Conducted cost analysis to identify areas of improvement in the supply chain
  • Tracked shipment status updates from vendors and carriers for timely delivery of products
  • Analyzed data from various sources to develop insights into supply chain performance
  • Optimized transportation routes by leveraging technology solutions such as route mapping software
  • Utilized ERP system for tracking orders, inventory levels, and shipments
  • Collaborated with cross-functional teams to resolve shipping issues promptly
  • Generated key performance indicators related to order fulfillment, cost savings, and customer service goals
  • Evaluated current processes within the organization and identified opportunities for improvement
  • Created reports on warehouse activities such as receiving, storage, and distribution of supplies
  • Managed vendor compliance processes for quality assurance initiatives.

LOGISTICS MANAGER

Camp Humphreys - KR
03.2015 - 05.2016
  • Developed and implemented strategies to optimize delivery of products and services
  • Created and maintained databases to track customer orders and deliveries
  • Partnered with logistics team to align performance and future needs
  • Evaluated existing logistics processes and identified areas for improvement
  • Recommended system enhancements to improve operational efficiency, accuracy, and customer service levels
  • Monitored standard reporting to determine priority levels
  • Hired and managed a team of logistics staff, providing coaching and mentoring to ensure that customer service goals were met
  • Tracked shipment milestones using appropriate software systems
  • Planned routes for efficient distribution of goods
  • Built relationships with strategic customers through logistics initiatives.

LOGISTICS MANAGER

CIF
05.2013 - 03.2015
  • Identified and drove continuous improvement opportunities to streamline process and improve accuracy and efficiency within operations
  • Created and maintained databases to track customer orders and deliveries
  • Partnered with logistics team to align performance and future needs
  • Prepared budgets for transport operations and monitored expenses against budget targets
  • Coordinated with suppliers, vendors, and customers to ensure timely delivery of products
  • Ensured compliance with company policies, procedures, safety regulations, and applicable laws
  • Communicated with key stakeholders during visits, conference calls, and meetings
  • Assisted in resolving disputes between customers, vendors, or other parties involved in the logistics process
  • Recommended system enhancements to improve operational efficiency, accuracy, and customer service levels
  • Evaluated existing logistics processes and identified areas for improvement
  • Achieved customer service and time objectives within financial constraints to meet program and financial goals
  • Identified new opportunities for improving operational efficiency.

LOGISTICS SPECIALIST

U.S. Army
03.2011 - 05.2013
  • Checks for damaged goods; ensuring that goods are appropriately identified for routing to departments within the installation
  • Performs periodic, special, or perpetual inventory of stocks
  • Developed and implemented strategies to optimize delivery of products and services
  • Created and maintained databases to track customer orders and deliveries
  • Maintained accurate records of orders, shipments, invoices, bills of lading
  • Planned routes for efficient distribution of goods
  • Resolved customer issues or complaints in a timely manner
  • Coordinated with suppliers, vendors, and customers to ensure timely delivery of products
  • Coordinated with internal departments such as sales and marketing, finance, customer service, to resolve issues related to logistics operations
  • Evaluated current procedures for transport optimization and implemented cost-saving measures wherever possible
  • Maintained accurate records of incoming and outgoing shipments including invoices, bills of lading, purchase orders
  • Successfully managed supply chain operations for large-scale projects, ensuring timely delivery of materials and supplies
  • Analyzed data from previous shipments to assess risk factors associated with certain routes or carriers
  • Monitored performance metrics such as order cycle times, delivery lead times, fill rates, to measure efficiency levels
  • Utilized strong problem-solving skills to identify areas of improvement in the supply chain process and implement changes accordingly
  • Implemented safety protocols within the warehouse environment including proper handling techniques for hazardous materials
  • Collaborated with external suppliers and third-party providers to coordinate the movement of goods between multiple locations
  • Conducted regular audits of warehouse facilities to ensure accuracy in inventory counts and product storage practices
  • Developed comprehensive training plans that enabled employees to acquire new skills necessary for successful completion of tasks.

Education

DOCTORAL DEGREE IN STATEGIC LEADERSHIP; STRATEGIC PLANNING CANDIDATE -

Liberty University
01.2025

MASTER OF BUSINESS ADMINISTRATION IN TRANSPORTATION AND LOGISTICS: REVERSE LOGISTICS -

American Military University
Charles Town, WV
02.2023

BACHELOR OF ARTS (B.A IN CRIMINAL JUSTICE) -

Saint Leo University
Saint Leo, FL
06.2019

Skills

  • Team Management (7 years)
  • Standard Army Maintenance System Enhanced, (SAMS-E (8
  • Global Combat Support System -Army (8 years)
  • SAP ERP System (6 years)
  • Warehouse System Management (6 years)
  • Supply Chain Management (6 years)
  • Customer Support/Service Data Entry (8 years)
  • Documenting/Record Keeping (8 years)
  • Inventory Management and Distribution (8 years)
  • Logistics Support (8 years)
  • Loss Prevention Techniques (8 years)
  • Logistics (10 years)
  • Shipping (10 years)
  • Warehouse Inventory (8 years)
  • Forklift (5 years)
  • Computer Skills (8 years)
  • Analysis Skills (6 years)
  • Communication skills (8 years)
  • Warehouse Supervisor Experience (10 years)
  • Microsoft SQL Server (10 years)
  • SOX (4 years)
  • Warehouse Management (8 years)
  • Forecasting (6 years)
  • Business Analysis (6 years)
  • Six Sigma (4 years)
  • Lean Six Sigma (3 years)
  • Facilities Management (5 years)
  • Oracle (4 years)
  • Data Warehouse (6 years)
  • Inventory Management Planning
  • Oral Communication
  • Statistics
  • Leadership
  • Procurement
  • Contract negotiations
  • DFAR and FAR Aquisition

Certification

  • Certified Logistics Associate (CLA)
  • Six Sigma (Green Belt)
  • Lean Six Sigma (Green Belt)
  • Certified Logistics Technician (CLT)
  • Certified in Production and Inventory Management (CPIM)
  • Certified Supply Chain Professional (CSCP)
  • Certified Purchasing Card Professional (CPCP)
  • Certified Professional in Supply Management (CPSM)

Security Clearance

NACLC Clearance - Secret

References

  • Dedric Freeney, U.S. Army, Human Resources Coordinator, Coworker, (193) 126-6539, money102000@gmail.com
  • Eugene Jenkins, U.S. Army, Director Of Purchasing Logistics Supervisor, (808) 228-5386, Ejenkins82@gmail.com
  • Jasper Bridgeman, U.S. Army, Battalion Commander, Battalion Commander, (912) 429-2259, Jasper.p.bridgeman.mil@army.mil

Timeline

Senior Supply Chain Manager

US Army
01.2024 - Current

SUPPLY CHAIN PLANNING MANAGER

U.S. Army
09.2020 - Current

SUPPLY CHAIN ANALYST

Shinmen Worldwide, LLC
03.2018 - 09.2020

SUPPLY CHAIN COORDINATOR

U.S. Army
05.2016 - 09.2020

LOGISTICS MANAGER

Camp Humphreys - KR
03.2015 - 05.2016

LOGISTICS MANAGER

CIF
05.2013 - 03.2015

LOGISTICS SPECIALIST

U.S. Army
03.2011 - 05.2013

DOCTORAL DEGREE IN STATEGIC LEADERSHIP; STRATEGIC PLANNING CANDIDATE -

Liberty University

MASTER OF BUSINESS ADMINISTRATION IN TRANSPORTATION AND LOGISTICS: REVERSE LOGISTICS -

American Military University

BACHELOR OF ARTS (B.A IN CRIMINAL JUSTICE) -

Saint Leo University

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