Summary
Overview
Work History
Education
Skills
Timeline
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Krystal Mills

Suitland,United States

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at McDonald's. Skilled in customer needs assessment and verbal communication, I excel in creating positive shopping experiences and fostering teamwork. Achieved significant improvements in service efficiency and store organization, leveraging both hard and soft skills to exceed employer expectations.



Overview

3
3
years of professional experience

Work History

Sales Associate

Rainbow Store
08.2023 - 12.2023
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.

Babysitter

10.2022 - 10.2022
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Enhanced children''s social skills by organizing group activities and encouraging teamwork.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.

Cashier

McDonald's
06.2021 - 08.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

High School Diploma -

Dr. Henry A. Wise Jr. High School
Upper Marlboro, MD
06.2023

Skills

  • Customer Needs Assessment
  • Product Sales
  • Verbal/written communication
  • Honest and Dependable
  • Time Management
  • Exceptional customer service
  • Teamwork and Collaboration
  • Cleaning techniques
  • Customer Service
  • Multi-tasking strength
  • Listening Skills
  • Stocking and Receiving
  • Store Organization

Timeline

Sales Associate

Rainbow Store
08.2023 - 12.2023

Babysitter

10.2022 - 10.2022

Cashier

McDonald's
06.2021 - 08.2021

High School Diploma -

Dr. Henry A. Wise Jr. High School

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Krystal Mills