Krystal Moreno

Administrative Assistant

Los Angeles Trade Technical College

Los Angeles, CA

09.2015 - 06.2021

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Handled client correspondence and tracked records to foster office efficiency.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Managed Access databases converting complex data into easy-to-interpret data.
Provided clerical support to company employees by copying, faxing and filing documents.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Transferred and directed phone calls, guests and mail to correct staff members.
Maintained office supplies inventory by checking stock and ordering new supplies.
Assisted coworkers and staff members with special tasks on daily basis.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.