KRYSTAL MORRIS
Human Communications
San Bernardino,CA
Summary
Passionate educator with a Master’s in Human Communications, a track record in academic research, and a knack for student engagement. Committed to fostering critical thinking and inclusive learning, I aim to inspire students to reach their full potential. With rich teaching and research experience, I’m eager to bring my energy and expertise to support and empower diverse learners as an adjunct professor.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Sales Assistant
Amplify Education
10.2018 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Purchase Order Management Coordinator
Amplify Education
05.2022 - 10.2023
- Coordinated cross-functional operations, leveraging interpersonal and communication skills to ensure seamless processes
- Worked with educators and administrators to align procurement processes with educational goals
- Developed and implemented an inventory tracking system at Amplify Education, saving thousands in operational costs
Clerical Aide
City of Rialto
07.2021 - 05.2022
- Delivered exceptional customer service and assisted with administrative tasks
- Collaborated with cross-departmental teams to streamline communication and improve resident services
Instructional Student Assistant
California State Polytechnic University
09.2021 - 12.2021
- Supported undergraduate courses by grading assignments and providing constructive feedback
- Assisted students in understanding complex communication theories and improving academic performance
- Facilitated discussions to deepen student comprehension and engagement
Sales Consultant Assistant
Benchmark Education
05.2016 - 05.2019
- Supported professional development training for educators, emphasizing customer service and organizational skills
- Built strong relationships with educational stakeholders to enhance learning outcomes
Education
Master of Arts - Human Communications
California State University Fullerton
01.2022 - 01.2024
Bachelor of Science - Interpersonal Communication
California State Polytechnic University Pomona
01.2020 - 01.2022
Associate of Arts - Communications
San Bernardino Valley College
01.2016 - 01.2020
Skills
Curriculum Development
Public Speaking & Presentation
Research & Academic Writing
Interpersonal Communication
Student-Centered Learning
Technology Integration in Education (Google Suite, Microsoft Office, Adobe, Canvas)
Accomplishments
- Academic paper accepted and presented at the International Communication Association Conference (2024).
- Developed and implemented an inventory tracking system at Amplify Education, saving thousands in operational costs.
- Recognized for fostering an inclusive and engaging learning environment during instructional support roles.
Affiliations
- Member, International Communication Association (ICA)
- Active participant in the Black Community Club, promoting cultural awareness and inclusivity.
Timeline
Purchase Order Management Coordinator
Amplify Education
05.2022 - 10.2023
Master of Arts - Human Communications
California State University Fullerton
01.2022 - 01.2024
Instructional Student Assistant
California State Polytechnic University
09.2021 - 12.2021
Clerical Aide
City of Rialto
07.2021 - 05.2022
Bachelor of Science - Interpersonal Communication
California State Polytechnic University Pomona
01.2020 - 01.2022
Sales Assistant
Amplify Education
10.2018 - Current
Sales Consultant Assistant
Benchmark Education
05.2016 - 05.2019
Associate of Arts - Communications
San Bernardino Valley College
01.2016 - 01.2020
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