Krystal M. Smith-Debrow
Garysburg,NC
Summary
I am seeking an opportunity to join a company where I can make a meaningful contribution and advance my professional growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Supervisor (Full-Time)
Greensville/Emporia Department of Social Services
04.2021 - Current
- Received promotion from Office Associate II to Secretary II (Lead Worker) 3/2020 to 1/2024, then promoted and re-classed to Office Supervisor 4/2024-present.
- Supervises Office Associates & Human Services Associate workers, coordinates office services, provide customer service for the front desk, greeting, directing clients and visitors, manages front desk functions, screens benefits applications, scans documents, and handles agency mail, courier and pouch mail, receipting payments, answering Answer incoming calls to the agency.
- Serves as Electronic Benefits Transaction Card (EBT) Coordinator for issuing SNAP/Food & Nutrition Program replacement cards, monthly inventory, and ordering materials.
- Serves as point of contact for (FOIA) Freedom of Information Act request and track all requests, including Record of Destruction, and maintain an updated form submission for documentation purge.
- Responsible for making hotel reservations for employees attending trainings/conferences.
- Maintain and track maintenance services for agency vehicles and notifies the Administrative Office Manager of needed services
- Responsible for ensuring agency contracts are updated for the agency.
- Update and review employee timesheets, keying leave balance on a spreadsheet each month
- Serves as a Backup HR Connect recruitment, including posting vacancies in the state system, newspaper and other media sources.
- Retrieve employement applications from the state Local HR Connect system, screen and update applications, and prepare files for new employees
- Responsible for the Standard of Operation Manual (SOP) Virginia State Police Background & Drug Screening Checks for Employees.
- Compiles informational reports for Board Meetings and composes monthly packets for Board Meetings Maintaining Board Members files and contacting board members when in need.
- Submitting work orders and communicating with County Maintenance and County IT.
ER Registration Patient Access Rep II (Full-Time/PRN)
Halifax Regional Hospital
06.2018 - Current
- Became PRN 6/2018
- Collected/Inpatient information into Meditech/Epic
- Answer incoming calls, transferring them to the appropriate staff
- Collecting patients insurances and verifying their coverage
- Collected patient copays, coinsurances, and deductibles
- Registered/Scheduled patient for inpatient and outpatient admission, and labs.
Executive Assistant (Full-Time)
Halifax County Department of Social Services
01.2018 - 04.2021
- Received promotion from Office Assistant to Executive Assistant 10/2019-4/2021.
- Supervise Security Officers and Housekeeping staff
- Perform Fire Safety inspections throughout the agency.
- Responsible for ensuring agency contracts are current and approved by the County Attorney.
- Complete yearly evaluations for staff.
- Compiles informational reports for Board Meetings and composes monthly packets for Board Meetings Maintaining Board Members files and contacting board members when in need.
- Serves as a backup for the Switchboard Operator
- Ensure agency vehicle maintenance and inspections are scheduled and up to date.
- Responsible for completing Travel Requests for Conferences/Meetings for agency staff.
- Assist with agency mail delivery to staff within the agency.
- Work closely with the Director and Deputy Director.
Education
Diploma -
Northampton County High School-West
Gaston, NC06.1994
A.A.S - Early Childhood Associate
Halifax Community College
Weldon, NC05.2007
Bachelor of Science - Business Administration, Finance
Saint Augustine's University
Raleigh, NC12.1998
Associate of Science - Accounting
Halifax Community College
Weldon, NC08-2027
Skills
- Certificate Access Associate
- Patient care
- Windows
- Microsoft Office, PowerPoint, Excel Spreadsheet
- Accounting
- Customer Service
- Filing
- Editing
- Typing 35wpm
- Data Entry
- Management Skills
- NC Fast Certified Training I & II
Certification
NC Fast Certified Training I & II. Received April 2020
Timeline
Office Supervisor (Full-Time)
Greensville/Emporia Department of Social Services
04.2021 - Current
ER Registration Patient Access Rep II (Full-Time/PRN)
Halifax Regional Hospital
06.2018 - Current
Executive Assistant (Full-Time)
Halifax County Department of Social Services
01.2018 - 04.2021
Diploma -
Northampton County High School-West
A.A.S - Early Childhood Associate
Halifax Community College
Bachelor of Science - Business Administration, Finance
Saint Augustine's University
Associate of Science - Accounting
Halifax Community College
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