Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystal Mueller

Union Beach,NJ

Summary

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Resourceful, meticulous accounting professional with experience in strategic problem solving, customer relationship management and financial reconciliations. Team player with strong technical proficiency and commitment to accuracy in financial data entry and recordkeeping.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
08.2023 - 02.2024
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.

Shift Lead Manager

Walgreens
11.2021 - 03.2023
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Operated inventory management software and completed tasks using ERP applications.

Supervisor

Lidl
03.2020 - 06.2021
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Responded to customer questions regarding products, prices and availability.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Received and staged incoming inventory for movement to storage or sales floor.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Kept stockroom free of hazards, working efficiently and properly organized.
  • Organized storage areas to maximize movement and minimize labor.

Office Bookkeeper

Best Market
02.2018 - 02.2020
  • Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
  • Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Prepared and processed payrolls.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Reconciled computer reports with manually maintained ledgers.
  • Received and recorded cash, checks and transfers.
  • Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.

Department Lead

Kohls Corp
04.2015 - 02.2018
  • Put together special displays and coached employees on latest promotions.
  • Managed effective stock rotation and inventory placement.
  • Handled shift overstock, restocking and inventory control.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Performed cashiering tasks, handling large amounts of cash, credit and debit cards and personal checks.
  • Exceeded customer expectations by listening to customer needs, finding products that met needs and providing in-depth information about products.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

B

Skills

  • Interpersonal Skills
  • Decision Making
  • Opening and Closing Procedures
  • Delegating Work
  • Maintaining Required Compliance
  • Problem Resolution
  • Team Leadership
  • Managing Operations and Efficiency

Timeline

Pharmacy Technician

CVS Pharmacy
08.2023 - 02.2024

Shift Lead Manager

Walgreens
11.2021 - 03.2023

Supervisor

Lidl
03.2020 - 06.2021

Office Bookkeeper

Best Market
02.2018 - 02.2020

Department Lead

Kohls Corp
04.2015 - 02.2018

B

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Krystal Mueller