Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline

Krystal Nicholson

Elmont,NY

Summary

Healthcare professional with a robust background in delivering high-quality patient care in home settings. Known for collaborative teamwork and adaptability to changing care requirements. Strong understanding of software development life cycle, ensuring timely and effective project delivery. Experienced with managing front desk activities and maintaining a welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Home Health Aide

Ultimate Care Inc
10.2023 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Package Handler

Fed Ex Ground
09.2023 - Current
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Followed safety regulations to maintain safe work environment.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Assembled, sealed, and loaded packages into correct trucks.

Delivery Courier

Amazon
01.2021 - Current
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
  • Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
  • Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
  • Improved overall customer satisfaction rates by addressing inquiries promptly and resolving concerns in a professional manner.
  • Delivered packages to customer doorsteps and business offices.
  • Followed safety procedures and regulations to protect packages and vehicles.

Private Care Aide

Privatus Care Solutions
09.2022 - 09.2024
  • Enhanced patient comfort by providing compassionate care and addressing individual needs.
  • Facilitated transportation arrangements for medical appointments or personal errands, ensuring consistent access to necessary care services outside the home setting.
  • Maintained a clean and healthy environment for patients by performing housekeeping tasks such as laundry, vacuuming, and meal preparation.
  • Improved overall well-being for patients through the implementation of personalized care plans.
  • Ensured patient safety by closely monitoring health status, identifying potential issues, and reporting to medical professionals when necessary.
  • Managed medication schedules to ensure timely administration of prescribed medications and proper dosage amounts.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Theater Crew Member

AMC Dine-In Theaters
09.2023 - 07.2024
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Took orders, prepared meals, and collected payments.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.

Direct Support Professional

AHRC Nassau
11.2021 - 07.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted disabled clients to support independence and well-being.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Transported clients to medical and dental appointments to provide support.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Enhanced individual care plans by collaborating closely with healthcare professionals, ensuring tailored support for each client.
  • Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.

Private Caregiver

Genworth Financial
06.2019 - 05.2021
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Drove patients to appointments and errands, ensuring their transportation needs were met safely and punctually.
  • Developed personalized care plans to address individual needs and goals.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Home Health Aide

New York Health Care Inc
09.2018 - 07.2019
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Transported clients for medical and personal outings.
  • Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

Home Health Aide

Self Help Community Services
10.2016 - 02.2019
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Assisted with end-of-life care.
  • Scheduled and coordinated medical appointments.
  • Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.

Cashier

Dollar Tree
05.2015 - 04.2017
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Internship Student

University of Maryland Eastern Shore, UMES
06.2012 - 08.2012
  • Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
  • Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Prepared project presentations and reports to assist senior staff.
  • Gathered, organized and input information into digital database.
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Developed professional skills through hands-on experiences, including time management and effective communication.

Education

Bachelor of Science - Nursing

Nassau Community College, Garden City, NY
05-2027


  • Continuing in Education
  • Honor Roll Fall 2020
  • High Honor Roll List Spring 2021
  • High Honor Roll Spring 2023
  • 3.87 GPA
  • Majoring in [Nursing]
  • Majoring in [Health Sciences]
  • Continuing in [Computer Sciences]



High School Diploma -

Elmont Memorial High School, 555 Ridge Rd, Elmont, NY
06-2014
  • Dean's List Fall 2010
  • Dean's List Spring 2009
  • Member of [Global Links Program]
  • Received [Regents Diploma]
  • Awarded [Outstanding Achievement]
  • Member of [National Art Society]

Skills

  • Attention to Detail
  • First Aid and safety
  • Documentation
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Customer Service
  • Verbal and written communication
  • Complex Problem-Solving
  • Critical Thinking
  • Organizational Skills
  • Active Listening
  • Reliability
  • Professionalism
  • Computational skills

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • First Aid Certification - American Red Cross.
  • CPR/AED Certification
  • Certified Home Health Aide (HHA)

Interests

  • Baking
  • Kayaking
  • Designing and Printing 3D Models
  • Coding and Programming
  • Historical Exploration
  • Drawing and Painting
  • Reading
  • Creative Writing
  • Music
  • DIY and Home Improvement

Timeline

Home Health Aide - Ultimate Care Inc
10.2023 - Current
Package Handler - Fed Ex Ground
09.2023 - Current
Theater Crew Member - AMC Dine-In Theaters
09.2023 - 07.2024
Private Care Aide - Privatus Care Solutions
09.2022 - 09.2024
Direct Support Professional - AHRC Nassau
11.2021 - 07.2023
Delivery Courier - Amazon
01.2021 - Current
Private Caregiver - Genworth Financial
06.2019 - 05.2021
Home Health Aide - New York Health Care Inc
09.2018 - 07.2019
Home Health Aide - Self Help Community Services
10.2016 - 02.2019
Cashier - Dollar Tree
05.2015 - 04.2017
Internship Student - University of Maryland Eastern Shore, UMES
06.2012 - 08.2012
Nassau Community College - Bachelor of Science, Nursing
Elmont Memorial High School - High School Diploma,
Krystal Nicholson