Krystal Nino
Bakersfield,CA
Summary
To obtain a position in a company where I can enhance my personal growth as well as be an asset to my prospective employer. A unique hard-working, detailed, and highly self-motivated individual. Experienced in multi-tasking, time management, and customer service. Quick learner and self-driven to provide the best service and meet the highest standards.
Overview
12
12
years of professional experience
Work History
Receptionist
Centre For Neuro Skills
05.2021 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Kept reception area clean and neat to give visitors positive first impression
- Answered phone promptly and directed incoming calls to correct office
- Handled cash transactions
- Handled sensitive and confidential information with discretion
- Handled mailing procedures
Therapy Aide/Direct Care Provider
Centre For Neuro Skills
02.2016 - 05.2021
- Promoted effective communication between patients, families, and therapy staff throughout treatment process
- Provided vital support during group therapy sessions by monitoring patient performance, offering encouragement, and reporting observations to therapists for consideration in future treatment planning
- Educated patients and families on the importance of consistent follow-through of treatment interventions
- Attended in-service meetings
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters
- Maintained detailed records of patients'' progress, communicating updates to supervisors and family members as needed
- Ensured a safe environment for patients through diligent monitoring and reporting of any potential hazards or concerns
- Provided medication management services, ensuring all prescribed medications were administered accurately and on time
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning
Cashier
Target Corp.
10.2013 - 01.2016
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Sears Corp.
09.2011 - 10.2013
- Assist customers with purchases and provide a positive guest experience
- Answer customer calls directed to home department ; other departments
- Educate and drive credit applications with guests
Education
Medical Assisting (Back office) Program -
Liberty Career College
Bakersfield, CA01.2015
High school - undefined
South High school
Bakersfield, CA01.2011
Skills
- Organization skills
- Time management
- Communication
- Customer Service
- Teamwork
LANGUAGES
English
Spanish
Timeline
Receptionist
Centre For Neuro Skills
05.2021 - 03.2023
Therapy Aide/Direct Care Provider
Centre For Neuro Skills
02.2016 - 05.2021
Cashier
Target Corp.
10.2013 - 01.2016
Cashier
Sears Corp.
09.2011 - 10.2013
High school - undefined
South High school
Medical Assisting (Back office) Program -
Liberty Career College
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