Krystal Ordonez-Hernandez
Florence ,Alabama
Summary
Resourceful professional with a focus on efficiency and customer satisfaction. Experienced in managing online grocery orders, ensuring product quality, and implementing suitable substitutions when necessary. Ready to contribute to a seamless shopping experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Shopper
Walmart
Boaz, Alabama
06.2023 - 07.2025
- A personal shopper at Walmart helps customers by picking and preparing their online grocery and retail orders for pickup or delivery. They receive the customer’s shopping list through Walmart’s system, locate each item in the store, and ensure that the products are accurate, fresh, and in good condition. If something is unavailable, they may choose suitable substitutions that meet the customer’s needs. Personal shoppers work efficiently to complete orders on time, while providing a convenient and stress-free shopping experience for customers.
Education
Associate of Applied Science - General Education
Snead State Community College
Boaz, AL05-2025
Skills
- Customer service
- Inventory management
- Data entry
- Visual merchandising
- Time management
- Communication skills
- Product knowledge
- Verifying order accuracy
- Verbal and written communication
- Customer relations
- Planning and organization
- Strong interpersonal skills
- Attention to detail
- Customer feedback
- Problem-solving aptitude
- Time management abilities
Certification
- The Iowa Seal of Biliteracy
References
References available upon request.
Timeline
Personal Shopper
Walmart
06.2023 - 07.2025
Associate of Applied Science - General Education
Snead State Community College