Krystal Palma
Dexter
Summary
Dynamic manager with a proven track record ,excelling in staff leadership and inventory control. Enhanced team performance through effective mentoring and quality management, while boosting customer satisfaction. Skilled in financial management and proactive communication, ensuring operational excellence and a safe environment for both customers and employees.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager in Training
Allsups Convience Store
04.2023 - Current
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
Senior Dispatch and Preload Supervisor
UPS
11.2016 - 03.2022
- Improved team efficiency by managing scheduling and assigning tasks effectively.
- Coordinated team activities for successful completion of daily preload operations.
- Enhanced package handling processes with strategic planning and oversight.
- Increased safety compliance, implementing and monitoring safety protocols.
- Supervised preload operations to ensure timely and accurate package sorting.
Store Manager
Stripes
03.2022 - 04.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
G.e.d. - General Curriculum
Enmu-Roswell
Roswell, NM05.2005
Skills
- Staff leadership
- Account management
- Technical skills
- Quality management
- Staff supervision
- Inventory control
- Customer service
- Employee mentoring
- Schedule management
- Financial management
Certification
- ServSafe Food Handler's Certification
- Alcohol Servers Permit
Timeline
Manager in Training
Allsups Convience Store
04.2023 - Current
Store Manager
Stripes
03.2022 - 04.2023
Senior Dispatch and Preload Supervisor
UPS
11.2016 - 03.2022
G.e.d. - General Curriculum
Enmu-Roswell
Similar Profiles
Johnna MarianoJohnna Mariano
Cashier at Allsups Convience StoreCashier at Allsups Convience Store
Logan ParrazLogan Parraz
Cashier at Allsups Convience StoreCashier at Allsups Convience Store
Martin RileyMartin Riley
Sales Clerk at Allsups Convience StoreSales Clerk at Allsups Convience Store