Summary
Overview
Work History
Education
Skills
Timeline
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Krystal Patterson

Pasadena,CA

Summary

I'm seeking the opportunity to work as a Real Estate Agent in New Home Sales using exceptional communication skills to follow up on leads to convert them into clients. Able to effectively determine clients' property buying and selling requirements and assisting them in closing deals.

Overview

11
11
years of professional experience

Work History

Sales Associate

Smart Staffing Solutions
Los Angeles, CA
03.2024 - Current
  • Gained experience collaborating with builders such as Lennar Homes, Pacific Homes, and KB Homes.
  • Conducting tours for visitors in model homes and delivering presentations highlighting the amenities and features of the builder and community
  • Maintain working knowledge of company home layouts, options, site maps and community information
  • Provided administrative support to the broker and performed various property leasing and marketing related tasks
  • Completed clerical duties and supported daily business operations
  • Managed incoming and outgoing phone calls, facilitating effective communication between agents and clients while utilizing office equipment

Assistant

Century 21 Yarrow
03.2023 - 02.2024
  • Greet visitors and give information on new home releases
  • Providing outstanding customer service
  • Responsible for the daily operation of a welcome center
  • Ensured model homes and community showcase quality controls
  • Opening and inspecting the model homes prior to opening ensured bulbs, scents, and the temperature are welcoming

Temp Worker

O'Melveny & Myers LLP (Temp)
10.2021 - 02.2023
  • Assist with Karen Hawkins in the Finance Dept
  • Pulled staff requests such as statement of accounts and copies of invoices
  • Sent Inventory emails to the attorney regarding their Unbilled and AR balances
  • Worked on accruals and updated 3E Collection Notes
  • Pulled reductions for invoices
  • Updated the excel spreadsheet with attorneys' status

Portfolio Collections Manager

Loeb and Loeb
05.2019 - 09.2021
  • Demonstrated leadership in proactively managing collections of client receivables (with approval from the billing attorney)
  • Contacted clients on behalf of Billing Partners to address and resolve outstanding balances through phone and email
  • Documented client billing and collection status, as well as the status of past due balances
  • Collect and manage reports
  • Provided consistent support to clients and attorneys by addressing account reconciliations, fielding miscellaneous inquiries and fulfilling requests on a daily basis

Client Relations Specialist

Lewis Brisbois Bisgaard & Smith LLP
01.2014 - 01.2016
  • Make daily collection calls and send email correspondence to maximize collection efforts
  • Answer incoming customer service phone calls from clients regarding collection and billing issues
  • Process customer refunds, review account adjustments, resolve client discrepancies and short payments
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
  • Generate up to 5M pre-bills and invoices monthly for clients, sub-tenants, and employees using Omega Legal Software, and submit them in a timely manner, via regular mail, email, and/or e-billing

Education

PASADENA CITY COLLEGE -

PASADENA CITY COLLEGE
PASADENA, CA

Skills

  • Troubleshooting
  • Leadership
  • Time Management
  • Data Management
  • MS Office
  • Verbal Communication
  • Customer Service
  • Friendly, Positive Attitude

Timeline

Sales Associate

Smart Staffing Solutions
03.2024 - Current

Assistant

Century 21 Yarrow
03.2023 - 02.2024

Temp Worker

O'Melveny & Myers LLP (Temp)
10.2021 - 02.2023

Portfolio Collections Manager

Loeb and Loeb
05.2019 - 09.2021

Client Relations Specialist

Lewis Brisbois Bisgaard & Smith LLP
01.2014 - 01.2016

PASADENA CITY COLLEGE -

PASADENA CITY COLLEGE

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