Krystal Payton
Altoona,PA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
Protective Services Helpline
Blair Senior Services
Altoona, Pennsylvania
03.2023 - 01.2026
- Adhered to state laws regarding confidentiality and reporting requirements.
- Responded promptly to emergency calls from community members concerning potential adult maltreatment incidents.
- Take calls from the community and reports of abuse and disburse the reports to appropriate agency.
TSS
Journey Center
Altoona, PA
08.2022 - 01.2023
- Worked with school-age children, inside a school, to engage them in active learning, and to encourage proper behaviors.
- Followed a direct plan for the individual, and kept the child on track with the plan.
- Kept detailed notes of the daily interactions and activities of the client.
- Engaged in monthly meetings with clients, family, and agency to ensure needs were being met, and to discuss changes that needed to be made.
Counselor/Correctional Officer
Blair County Prison
Altoona, PA
05.2017 - 05.2021
- Provided individual counseling sessions to inmates, addressing emotional and behavioral issues.
- Collaborated with correctional staff to ensure a safe and supportive environment for inmates.
- Conducted intake assessments to evaluate mental health status and treatment needs.
- Trained on care, custody, and control.
- Provided inmate classifications and supervised the proper details of the classification process.
SCI Smithfield
Food Service Instructor
Huntingdon, Pennsylvania
05.2008 - 03.2015
- Completed day-to-day duties accurately and efficiently.
- Evaluated inmates' performance through assessments and feedback.
- Provided instructions to the inmate workers in the kitchen on proper preparation and safety protocols.
- Followed the care, custody, and control aspects of the facility.
Education
High School Diploma -
Altoona Area High School
Altoona06-2006
Skills
- Emergency response
- Confidentiality compliance
- Case management
- Intake assessment
- Crisis intervention
- Conflict resolution
Timeline
Protective Services Helpline
Blair Senior Services
03.2023 - 01.2026
TSS
Journey Center
08.2022 - 01.2023
Counselor/Correctional Officer
Blair County Prison
05.2017 - 05.2021
SCI Smithfield
Food Service Instructor
05.2008 - 03.2015
High School Diploma -
Altoona Area High School