Krystal Post
Laconia,NH
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Video Editor
Self-employeed
03.2020 - Current
- Delivered edits on time for reviews and final delivery.
- Organized and worked with raw footage from multiple cameras and sources.
- Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
- Conceived, crafted and executed dynamic video edits to captivate target audiences and accomplish project objectives.
- Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
Server Shift Leader
Uno Pizzeria & Grill
01.2013 - 03.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
- Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Customer Service Representative
Bank Of New Hampshire Pavilion
05.2012 - 11.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Monitors guests, traffic flow, and safety.
Education
Associate of Arts - Photographic, Film, And Video Technology
Lakes Region Community College
Laconia, NHBachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NH09.2022
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Hospitality service expertise
- Complex Problem-Solving
- Guest Relations
- Food and Beverage Service
- Specials Promotion and Upselling
- Client Communication
Stop The Bleed
Trained professional in trauma to the body.
CPR and respiratory revive.
Lead groups for multi injury and safely recover victims.
Prepare for emergency response in timely manner under pressure.
Timeline
Video Editor
Self-employeed
03.2020 - Current
Server Shift Leader
Uno Pizzeria & Grill
01.2013 - 03.2020
Customer Service Representative
Bank Of New Hampshire Pavilion
05.2012 - 11.2015
Associate of Arts - Photographic, Film, And Video Technology
Lakes Region Community College
Bachelor of Science - Psychology
Southern New Hampshire University
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