Krystal Pridemore
Office Assistant
Port Byron,IL
Summary
Motivated licensed day care owner/operator with 28 years of experience providing high-quality care, looking to transfer my skills for the position of Accounts Payable Processor. My proven ability to multitask and do a variety of office work tasks, would be beneficial for the position of Accounts Payable Processor. My experience in accounts payable and receivable, customer service, data entry, excellent communications skills, filing, and maintaining confidential information and documents, along with successfully acquiring a State of Illinois Daycare License in compliance with all required rules and regulations, make me a strong candidate for the Accounts Payable Processor position.
Overview
35
35
years of professional experience
Work History
Instructor Assistant
Quad City Firearms Training Center
Port Byron, IL
03.2013 - Current
- Created an official company page on Facebook to facilitate interaction with customers
- Handled incoming and outgoing correspondence, including mail, e-mail, and faxes
- Managed phone calls from clients when Firearms Instructor was unavailable and provided informative answers to questions
- Defined and established goals to overcome identified business challenges related to customer retention, brand awareness, sales, online presence or reputation, and visitor traffic
- Supported QCFTC sales process by engaging appropriately, timely and knowledgeably when responding to online audience inquires and posted comments
- Maintained flexibility to work a varied schedule, including nights and weekends
- Received and processed cash and credit payments for in-store purchases
- Provided administrative support to the instructor including scheduling meetings, managing emails, and maintaining records, customer service
- Maintained accurate records of student grades and attendance for each class session
- Assisted with assessment tasks such scoring tests, quizzes, exams
Office Assistant
Big River Tactical
Port Byron, IL
03.2001 - Current
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Provided administrative support to staff members, including copying, scanning and printing documents, filing paperwork, answering phones, and ordering supplies
- Performed data entry tasks into various computer systems accurately and efficiently
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Scheduled appointments on behalf of staff members to keep office operations smooth and efficient
- Maintained business records by updating customer information
- Collected payments, issued receipts and updated accounts to reflect new balances
- Collected payments, issued receipts and updated accounts to reflect new balances
- Proofread and corrected correspondence and reports for error-free documentation
- Copied, sorted and filed records of office activities and business transactions
- Reviewed files, records and other documents to obtain information or respond to requests
- Communicated with customers, employees and vendors to answer questions and address complaints
- Typed, formatted and edited correspondence and other documents
- Opened, sorted and routed incoming mail and prepared outgoing mail
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy
- Completed and mailed contracts, invoices or checks
- Completed work schedules, managed calendars and arranged appointments
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions
- Coordinated travel arrangements for office personnel
Day Care Owner Operator
Self-employed
Port Byron, IL
07.1995 - Current
- 28 years childcare experience
- Secured indoor and outdoor premises to protect children under care
- Discussed new developments, misbehavior, and concerns with parents or guardians
- Recorded information about behavior, food served and medications administered
- Organized and planned age-appropriate lessons involving reading, crafts, games, and workbooks
- Provided exceptional care to groups of up to eight children between ages six weeks and twelve years old
- Enforced rules to teach manners and maintain safe environment
- Balanced schedules to provide optimal rest, play and educational periods
- Familiarized parents with center's policies, regulations, fees and curriculum
- Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers
- Upheld all CPR and First Aid certifications
- Managed general housekeeping duties, including feeding, diapering, resting, and cleanup
- Supervised circle time, free play, outside play and learning, and developmental activities
- Created a safe, nurturing environment to promote learning and growth in children
- Ensured compliance with local regulations governing child care facilities
- Maintained accurate records of attendance, immunizations and other relevant information for each child
- Conducted regular inspections of the facility to ensure that it is clean, well-maintained and secure at all times
- Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates
Office Clerk
Arnold's Car & Truck Parts
Silvis, IL
06.1993 - 07.1995
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction
- Strictly adhered to confidentiality protocol regarding client information and documents
- Processed payments daily, verifying cards and giving change for cash payments
- Developed strong relationships with public and staff members using outstanding interpersonal and communication skills
- Supported office clerical functions using word processing and other software, email and office machines
- Assisted with administrative tasks, including filing, answering phones and motor vehicle titles
- Greeted visitors or callers to handle questions or direct to appropriate staff
- Proofread and corrected correspondence and reports for error-free documentation
Shipping Associate
Barjan
East Moline, IL
09.1991 - 06.1993
- Directed materials routing by preparing accurate shipping orders and bills of lading
- Checked products and rejected damaged items from shipments
- Arranged, secured and labeled boxes with speed and accuracy
- Assembled product containers and crates
- Packed containers and re-packed damaged containers
- Worked at rapid pace to meet tight deadlines
Security Officer And Floor Associate
Wal-Mart Stores Inc.
Davenport, IA
05.1989 - 06.1991
- Worked with local and federal law enforcement agents to coordinate apprehensions
- Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates
- Surveilled Sales Floor and Shipping and Receiving areas within facility to identify suspicious behavior
- Enforced security regulations and calmly and promptly escorted non-compliant individuals to loss prevention area for processing
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Presented friendly and positive attitude while communicating clearly with customers and colleagues
- Received and processed cash and credit payments for in-store purchases
- Maintained flexibility to work a varied schedule, including nights and weekends
Education
32 Hour Basic Dispatcher Training
Mobile Team Training Unit IV
East Moline, IL06.1994
High School Diploma -
Galva High School
Galva, IL05.1988
CPR & 1st Aid Certified-2023
American Heart Association
Silvis, IL15 Hours of Continued Education Yearly
Early Childhood Continued Education
Valid Illinois FOID Card #1710606873
IL Concealed Carry Lic. #1710606873 Exp. 3/30/2027
NRA Basic Pistol Course Certification 03/29/2014
IL Certified Concealed Carry Course 03/30/2014
Skills
- Strong people and problem-solving skills
- 40 WPM plus typing average
- Scanning, filing, data entry, accounts payable/receivable
- CPR and First Aid Certified
- Great communication, organizational and quick decision-making skills
- Efficient and composed multitasker
- Knowledge of multiple computer and phone systems including Microsoft Office, Excel, Outlook, AIM and Quickbooks
- Data entry, scheduling, and switchboard experience
- Punctual, reliable and responsible
- High moral character and integrity
Timeline
Instructor Assistant
Quad City Firearms Training Center
03.2013 - Current
Office Assistant
Big River Tactical
03.2001 - Current
Day Care Owner Operator
Self-employed
07.1995 - Current
Office Clerk
Arnold's Car & Truck Parts
06.1993 - 07.1995
Shipping Associate
Barjan
09.1991 - 06.1993
Security Officer And Floor Associate
Wal-Mart Stores Inc.
05.1989 - 06.1991
32 Hour Basic Dispatcher Training
Mobile Team Training Unit IV
High School Diploma -
Galva High School
CPR & 1st Aid Certified-2023
American Heart Association
15 Hours of Continued Education Yearly
Early Childhood Continued Education
Valid Illinois FOID Card #1710606873
IL Concealed Carry Lic. #1710606873 Exp. 3/30/2027
NRA Basic Pistol Course Certification 03/29/2014
IL Certified Concealed Carry Course 03/30/2014
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