Krystal Ragno
Oxford
Summary
Dynamic Customer Service Representative with a proven track record at Christmas Mountain Village, excelling in conflict resolution and relationship building. Recognized for enhancing customer satisfaction through effective problem resolution and staff training, consistently exceeding performance metrics and fostering a positive team environment. Proficient in data entry and documentation.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
Christmas Mountain Village Golf Course
05.2024 - Current
- Provided exceptional customer support, addressing inquiries and resolving issues efficiently.
- Managed daily operational tasks, contributing to a positive team environment and workflow efficiency.
- Developed familiarity with point-of-sale systems to process transactions accurately and promptly.
- Collaborated with teammates to implement new procedures that improved service delivery standards.
- Trained new staff on customer service protocols and best practices for handling guest interactions.
- Gathered feedback from customers to identify areas for improvement in services offered at the course.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Improved resolution time with effective problem-solving for customer complaints.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Participated in training programs to enhance product knowledge and customer service skills.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
- Analyzed customer service metrics to identify trends and develop strategies for improvement.
- Led quarterly customer service meetings to review performance and set goals for improvement.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
- Customized support strategies for high-priority clients to ensure their specific needs were met.
- Conducted training sessions for new hires, ensuring consistent level of service across team.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
- Collaborated with product team to communicate customer feedback, resulting in product enhancements.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
- Implemented rewards program that encouraged repeat business and strengthened customer relationships.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained up-to-date knowledge of product and service changes.
- Met customer call guidelines for service levels, handle time and productivity.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Promptly responded to inquiries and requests from prospective customers.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Trained new personnel regarding company operations, policies and services.
- Sought ways to improve processes and services provided.
- Managed timely and effective replacement of damaged or missing products.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Cross-trained and provided backup support for organizational leadership.
- Investigated and resolved accounting, service and delivery concerns.
- Trained staff on operating procedures and company services.
- Increased efficiency and team productivity by promoting operational best practices.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Implemented and developed customer service training processes.
- Cross-trained and backed up other customer service managers.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Created and maintained detailed database to develop promotional sales.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Identified and resolved discrepancies and errors in customer accounts.
Program Director
Sevita
08.2022 - 04.2024
- Led program development initiatives to enhance service delivery and client outcomes.
- Managed cross-functional teams to ensure alignment with organizational goals and objectives.
- Streamlined operational processes, improving efficiency in program implementation and monitoring.
- Developed training materials and conducted workshops for staff to elevate service quality.
- Collaborated with stakeholders to assess needs and establish strategic program priorities.
- Oversaw compliance with regulatory standards, ensuring quality assurance across all programs.
- Analyzed performance metrics to drive continuous improvement in service effectiveness.
- Fostered partnerships with community organizations to expand resources and support services offered.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Monitored program performance to identify areas for improvement.
- Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
- Advanced community outreach efforts by forging strong relationships with local partners.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Developed and implemented marketing strategies to promote program awareness and participation.
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
- Maintained and updated project related documents.
- Established program policies and procedures to comply with regulatory requirements.
- Promoted an inclusive environment by actively engaging diverse populations in all aspects of programming.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Developed and implemented program evaluation systems to assess program impact.
- Led change management initiatives, fostering a positive organizational culture during periods of transition.
- Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
- Implemented best practices in project management to optimize workflow efficiencies across the organization.
- Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.
- Communicated regularly with stakeholders, updating on progress to build support for program.
- Spearheaded fundraising efforts to secure resources necessary for program sustainability and success.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Developed Type program from ground up, laying out framework, and defining roles.
- Negotiated program contracts and agreements to obtain cost-effective pricing.
- Utilized data-driven decision-making techniques to ensure alignment with organizational goals.
- Increased stakeholder satisfaction with proactive communication and timely issue resolution.
- Analyzed program data to inform decision-making and improve outcomes, leveraging advanced analytics tools.
- Achieved recognition for program through successful submission of award applications and presentations at industry events.
- Increased team productivity by implementing agile methodologies and facilitating effective sprint planning sessions.
- Streamlined operations and reduced costs by identifying inefficiencies and implementing process improvements.
- Implemented feedback mechanisms to gather insights from participants, guiding continuous program improvement.
- Developed and managed program budget, optimizing resource allocation to meet strategic objectives.
- Cultivated high-performing team by recruiting top talent and providing ongoing professional development opportunities.
- Enhanced user experience with introduction of new technology solutions, leading to increased program engagement.
- Fostered culture of innovation and continuous improvement, encouraging team feedback and ideas.
- Negotiated contracts with vendors to secure advantageous terms, resulting in significant cost savings.
- Bolstered program sustainability by securing grants and developing partnerships with external organizations.
- Led cross-functional teams to achieve project milestones, ensuring timely and within-budget delivery.
- Coordinated with regulatory bodies to ensure program compliance with all local, state, and federal regulations.
- Established and maintained effective working relationships with stakeholders, enhancing collaboration and support.
- Directed strategic planning process, aligning program objectives with organizational goals.
- Drove innovation by piloting new initiatives and assessing their impact on program effectiveness.
- Designed and executed comprehensive training programs for staff, enhancing skills and competencies.
- Initiated community outreach programs to raise awareness and increase participation, strengthening community relations.
- Improved stakeholder satisfaction through regular communication and updates on project progress.
- Enhanced program visibility and engagement by developing and implementing comprehensive marketing strategies.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Raised property accuracy and accountability by creating new automated tracking method.
Caregiver
Our House Senior Living
03.2022 - 08.2022
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Administered medications as prescribed, monitoring for compliance and side effects.
- Documented resident care accurately in electronic health records, maintaining confidentiality.
- Collaborated with healthcare teams to create personalized care plans for each resident.
- Organized and participated in recreational activities, promoting social engagement among residents.
- Trained new staff on caregiving protocols and safety procedures to enhance team efficiency.
- Implemented techniques to improve mobility assistance, reducing resident discomfort during transfers.
- Conducted regular wellness checks, identifying changes in health status for timely intervention.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Scheduled daily and weekly care hours for client caseload.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Maintained entire family's schedule and organized events.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Liaised with key accounts to deliver targeted administrative household support.
Caregiver
Lakeview Health
08.2021 - 03.2022
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Administered medications as prescribed, monitoring for compliance and side effects.
- Documented resident care accurately in electronic health records, maintaining confidentiality.
- Collaborated with healthcare teams to create personalized care plans for each resident.
- Trained new staff on caregiving protocols and safety procedures to enhance team efficiency.
- Implemented techniques to improve mobility assistance, reducing resident discomfort during transfers.
- Conducted regular wellness checks, identifying changes in health status for timely intervention.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
Bar Manager
Next Level
06.2009 - 10.2019
- Managed daily bar operations, ensuring efficient service and adherence to safety protocols.
- Developed and implemented drink menus, enhancing customer experience and engagement.
- Trained and supervised staff on cocktail preparation and customer service standards.
- Monitored inventory levels, reducing waste through effective stock management practices.
- Collaborated with suppliers to select quality ingredients, improving overall beverage offerings.
- Resolved customer complaints professionally, fostering a positive atmosphere within the bar environment.
- Analyzed sales trends to optimize pricing strategies and promotional efforts for increased revenue.
- Led team meetings to discuss performance metrics, encouraging continuous improvement among staff members.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Enhanced team productivity through effective scheduling and task delegation.
- Increased revenue with creative marketing initiatives and promotional events.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Improved customer service rankings by resolving issues quickly and accurately.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
- Coordinated themed nights attracting different demographics expanding overall clientele.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly.
- Negotiated with suppliers to secure more favorable pricing, enhancing profit margins.
- Monitored financial reports to identify and address areas of concern, improving financial health.
- Fostered positive work atmosphere, reducing staff turnover rates.
- Coordinated with kitchen to improve speed and quality of food service, enhancing overall customer experience.
- Led training sessions for new staff, improving service quality and team cohesion.
- Pioneered loyalty program, increasing repeat business and customer loyalty.
- Enhanced team performance through regular reviews and constructive feedback, fostering culture of excellence.
- Resolved customer complaints with empathy and efficiency, maintaining high level of customer service.
- Engaged with community on social media, enhancing bar's online presence and attracting younger demographic.
- Boosted bar revenue by implementing innovative cocktail menus and themed event nights.
- Streamlined bar operations by adopting more efficient scheduling system, reducing staff overtime.
- Managed inventory to reduce wastage, ensuring optimal stock levels for daily operations.
- Handled customer complaints professionally, resolving issues promptly and effectively.
- Implemented strict hygiene and safety protocols, ensuring safe environment for both staff and patrons.
- Improved bar layout for better customer flow and comfort, increasing seating capacity and satisfaction.
- Organized charity events, boosting community engagement and bar visibility.
- Developed marketing strategies to attract wider customer base, increasing foot traffic during off-peak hours.
- Upgraded point of sale systems for faster order processing and billing, reducing wait times for customers.
- Enhanced supplier relationships, ensuring timely delivery of high-quality products.
- Conducted competitive analysis to stay ahead of trends, adapting offerings to meet market demands.
- Elevated customer satisfaction with introduction of customer feedback system, addressing concerns promptly.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Developed unique events and special promotions to drive sales.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Maximized quality assurance by completing frequent line checks.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Coordinated with catering staff to deliver food services for special events and functions.
- Oversaw food preparation and monitored safety protocols.
Education
High School Diploma - General Studies
Weston High School
Cazenovia, WI05.2008
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Call center experience
- Computer proficiency
- Conflict resolution
- Complaint handling
- Complaint resolution
- Customer satisfaction measurement
- Professional telephone demeanor
- Scheduling
- Follow-up skills
- Call management
- Paperwork processing
- Appointment scheduling
- Team development
- Documentation
- Administrative support
- Staff training
- De-escalation techniques
- Multi-line phone talent
Timeline
Customer Service Representative
Christmas Mountain Village Golf Course
05.2024 - Current
Program Director
Sevita
08.2022 - 04.2024
Caregiver
Our House Senior Living
03.2022 - 08.2022
Caregiver
Lakeview Health
08.2021 - 03.2022
Bar Manager
Next Level
06.2009 - 10.2019
High School Diploma - General Studies
Weston High School