Krystal Ramirez
East Stroudsburg,PA
Summary
Compassionate support professional with established background in diverse care environments, including direct patient support, administrative duties, and coordination of care services. Skilled in effective communication, patient education, and fostering positive relationships with patients and team members. Demonstrated ability to improve patient satisfaction through personalized support and efficient resolution of concerns.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Aseptic Technician
Sanofi
03.2019 - 04.2020
Housekeeper
Lehigh Valley Health Network
East Stroudsburg, PA
03.2018 - 11.2018
- Cleaned and maintained Hospital
Receptionist
Express Employment Professionals
06.2016 - 03.2018
- Answered phones
- Filed charts
- Scheduled pick-ups and drop-offs of deliveries (shipping and receiving)
Housekeeper
Shawnee
12.2015 - 07.2016
- Performed various cleaning duties
Assembly Line Worker
Johnson & Johnson
10.2013 - 05.2014
- Assembled and packed finished goods for shipment
Customer Service/ Cashier
Dollar Tree
04.2013 - 08.2013
- Greet Customers/ answered phones
- Responsible for ringing up customer sales
- Accepted returns and restocked shelves
Data Entry Clerk
Beth Israel Medical Center
12.2010 - 10.2012
- Worked during Department Audit
- Enter and file all respiratory charges using Eagle
- Reconcile orders/clinical documentation/charge capture using Prism for patients on ventilators
- Performs general clerical duties such as typing, answering phones, ordering supplies etc
Executive Assistant for Chief of Colorectal Surgery
Winston Staffing at Beth Israel Medical Center
08.2008 - 10.2010
- Scheduled appointments
- Maintained Calendar for appointments, meetings, and conferences
- Accepted copayments
- Answered extremely busy phones
- Prepared charts
- Wrote correspondence
- Confirmed and reconfirmed appointments
- Obtained Pre-surgical clearance and prior authorization for radiology and surgical appointments
- Filed Medical Records
- Handled all clerical procedures for department
Admitting Representative
Winston Staffing at St. Lukes Roosevelt Hospital
06.2008 - 01.2009
- Interviewed patients by telephone and in person for the purpose of completing forms, applications
- Asked specific questions, recorded answers, and assisted patients with completing form
- Verified insurance information and eligibility
- Arranged room accommodation for patients seeking treatment
- Informed the morgue of patients demographics and expiration
Medical Records Correspondent
Winston Staffing at Beth Israel Medical Center
02.2007 - 05.2008
- Filed and sorted charts in numerical order
- Prepared charts for clinic daily
- Sorted mailed and distributed throughout the department
- Copied and released medical records promptly
Education
Diploma -
Pocono Mountain West High School
Pocono Summit, PA01.2006
Skills
- Reception
- Cleaning
- Housekeeping
- Time Management
- Filing
- Excel
- Hospitality
- Communications
- Customer Service
- Cash Register
- Insurance Verification
- Clerical Experience
- Medical Terminology
- Medical Billing
- Medical Records
- Hospital Experience
- Computer skills
- HIPAA
- Word processing
- Writing skills
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Medical Scheduling
- EMR Systems
- Administrative Experience
- Microsoft Outlook
- Medical Office Experience
- Laboratory Experience
- Medical Coding
- Personal Assistant Experience
- Customer service
- Typing
- Order entry
- Strong attention to detail
- Hazardous Materials Handling
- Documentation and Recordkeeping
- Decontamination and sanitation
- Sterilization procedures
Certification
- Direct Care Staff Training Course, 11/01/14, Present, Pennsylvania Department of Public Welfare Adult Residential Licensing. Completed course training and test in accordance with 55 Pa. Code & 2600.65 (d) (2)
- Driver's License
- Medical billing and coding, 03/01/22, 01/31/23, Medical billing and coding specialist
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Aseptic Technician
Sanofi
03.2019 - 04.2020
Housekeeper
Lehigh Valley Health Network
03.2018 - 11.2018
Receptionist
Express Employment Professionals
06.2016 - 03.2018
Housekeeper
Shawnee
12.2015 - 07.2016
Assembly Line Worker
Johnson & Johnson
10.2013 - 05.2014
Customer Service/ Cashier
Dollar Tree
04.2013 - 08.2013
Data Entry Clerk
Beth Israel Medical Center
12.2010 - 10.2012
Executive Assistant for Chief of Colorectal Surgery
Winston Staffing at Beth Israel Medical Center
08.2008 - 10.2010
Admitting Representative
Winston Staffing at St. Lukes Roosevelt Hospital
06.2008 - 01.2009
Medical Records Correspondent
Winston Staffing at Beth Israel Medical Center
02.2007 - 05.2008
Diploma -
Pocono Mountain West High School
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