Krystal Renteria
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Peregrine Additives & Lubes
12.2023 - Current
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Teller
Complex Community Federal Credit Union
08.2019 - 12.2023
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained friendly and professional customer interactions.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Assisted customers with banking needs and inquiries.
- Referred customers to other banking departments for specialized services.
WIC Clerk
SPCAA WIC
10.2016 - 07.2019
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Assisted clients with accurate eligibility form, application and document completion.
Dispatcher
Universal Pressure Pumping Inc.
06.2014 - 02.2016
- Answered phone calls and responded to customer emails.
- Closely monitored dispatch board to triage and prioritize over daily calls.
- Directed dispatching, routing, and tracking of fleet vehicles.
Sr Branch Associate
BBVA Compass Bank
01.2012 - 06.2014
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Assisted customers with banking needs and inquiries.
- Referred customers to other banking departments for specialized services.
- Maintained friendly and professional customer interactions.
Medical Records Student Assistant
Texas Tech Health Sciences Center
08.2009 - 10.2011
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Reviewed charts and flagged incomplete or inaccurate information.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Sorted and distributed incoming and outgoing medical records.
Education
Information Technology
Odessa College
Odessa, TX12-2011
High School Diploma -
Permian High School
Odessa, TX05-2009
Skills
Spanish speaking
Rapid 10-key data entry
Compliance, banking laws and regulations
Cash Handling
Positive
Cash recycler
Computer Skills
Customer Service
Data Entry
Filing
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Peregrine Additives & Lubes
12.2023 - Current
Teller
Complex Community Federal Credit Union
08.2019 - 12.2023
WIC Clerk
SPCAA WIC
10.2016 - 07.2019
Dispatcher
Universal Pressure Pumping Inc.
06.2014 - 02.2016
Sr Branch Associate
BBVA Compass Bank
01.2012 - 06.2014
Medical Records Student Assistant
Texas Tech Health Sciences Center
08.2009 - 10.2011
Information Technology
Odessa College
High School Diploma -
Permian High School
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