Krystal Rico
Laguna Hills,CA
Summary
Empathetic and patient Resident Aide with many years of experience in healthcare settings. Skilled at milieu management to maintain calm, positive environment. Flexible and dedicated employee communicating effectively with residents and families. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Resident Aide
Mission Recovery Home
Laguna Hills , CA
2023.12 - Current
- Responded quickly to emergency situations, providing appropriate medical attention when needed.
- Reported any concerns about the wellbeing of a resident to the supervisor immediately.
- Participated in recreational activities with residents to promote socialization and a positive environment.
- Attended staff meetings regularly to stay up-to-date on policies, procedures, and current events.
- Assisted residents with activities of daily living, such as bathing and dressing.
- Provided support to residents in the form of companionship, conversation, and emotional support.
- Performed light housekeeping duties such as changing linens and tidying up common areas.
- Monitored resident health status, including vital signs and changes in physical or mental condition.
- Recorded observations in care plans to track progress and document any changes in the resident's condition.
- Collaborated effectively with interdisciplinary team members to provide comprehensive care for each resident.
- Maintained records of medication administration for each resident according to policy guidelines.
- Supported residents during periods of emotional distress.
- Participated in treatment planning sessions by contributing insights on resident status.
- Built trust and rapport with residents to assist with assimilation into community.
- Partnered with professionals to promote quick, effective patient admission, assessment, and integration into community.
- Maintained confidential accurate records of resident status and treatment plans.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Administered medications and educated patients and families on correct at-home administration.
- Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.
- Reminded patients to take prescribed medications or nutritional supplements.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Case Manager Specialist
PSP Homecare
Ontario , CA
2012.09 - 2018.03
- Assisted with applications for government benefits such as Medicare or Social Security Disability Insurance.
- Developed individualized care plans with input from clients and their families.
- Maintained accurate case records and documentation according to agency guidelines.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Educated clients about mental health conditions, medications and self-care techniques.
- Monitored client progress through regular follow-up contacts.
- Provided referrals to appropriate health care providers or other community resources.
- Participated in professional development activities related to case management best practices.
- Reviewed treatment plans against individual goals and healthcare standards.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained up-to-date case records with case activity status.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Assisted individuals with eligibility for available benefits.
- Negotiated with insurance companies and other payers to secure coverage for client services.
Education
Los Osos High School
Rancho Cucamonga, CA2011-06
Skills
- Compassionate Caregiving
- Activity Planning
- Client Confidentiality
- Elderly Care
- Housekeeping Duties
- Behavioral Management
- Household organization
- Privacy and confidentiality
- Clinical Documentation
- Emergency Response
- Medication Administration
- Client Relationship Management
- Patient Care
- Evidence-based practices
- Vital signs monitoring
Certification
- RADT I
- CPR Certified
Timeline
Resident Aide
Mission Recovery Home
2023.12 - Current
Case Manager Specialist
PSP Homecare
2012.09 - 2018.03
Los Osos High School
- RADT I
- CPR Certified
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