Krystal Romo
Waco,TX
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Human Resources Administrative Assistant
Recruiting
08.2021 - 01.2024
- Improved onboarding process for new hires, resulting in increased retention rates.
- Coordinated company-wide training initiatives to develop employees'' skills and promote career growth.
- Assisted with recruitment efforts, successfully filling open positions in a timely manner.
- Reduced employee turnover by addressing concerns and providing support through effective communication channels.
- Collaborated with management to create fair performance evaluations, promoting employee development and motivation.
- Maintained compliance with labor laws and regulations, minimizing legal risks for the organization.
- Implemented an effective feedback system for continuous improvement of HR services provided to the organization.
- Assisted in developing job descriptions that accurately reflected position responsibilities and requirements for recruitment purposes.
- Established strong relationships with external partners such as recruiters and employment agencies to enhance talent acquisition strategies.
- Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Maintained and scheduled complex calendars.
- Answered and redirected incoming phone calls for office.
- Efficiently delivered personnel information to management for speedy corrective action.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Checked references for potential candidates.
Commercial/Professional Residential Cleaner
English Maids Cleaning Service
08.2014 - 06.2020
- Enhanced customer satisfaction by providing thorough and efficient cleaning services to residential clients.
- Reduced allergens and improved indoor air quality through regular dusting and vacuuming tasks.
- Maintained a clean and organized appearance for client homes, ensuring maximum comfort and ease of use.
- Implemented environmentally friendly cleaning practices, reducing the use of harsh chemicals in client homes.
- Delivered consistent results by adhering to established cleaning protocols and checklists.
- Improved long-term cleanliness with the implementation of proper maintenance techniques and schedules.
- Developed strong relationships with clients, resulting in repeat business and referrals for new customers.
- Received positive feedback from clients due to attention to detail and commitment to exceeding expectations.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Handled requests for extra linens, toiletries and other supplies.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Operated electronic backpack vacuums and floor sweepers.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Polished fixtures to achieve professional shine and appearance.
Daycare Teacher
Little V.I.P'S
06.2006 - 03.2012
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Fostered critical thinking skills in daycare students through age-appropriate problem-solving exercises during circle time activities.
- Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Gathered materials and resources to prepare for lessons and activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Monitored classroom to verify safe and secure environment.
- Established positive relationships with students and families.
- Created safe and nurturing learning environment for preschoolers.
- Modeled positive behavior and communication skills for students.
- Guided students to develop social, emotional and physical skills.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Organized and supervised large and small group activities.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Incorporated music, art and literature into curriculum.
- Developed and implemented behavior management plans.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Helped new preschool children get used to classes by giving one-on-one support.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
Education
No Degree - Dental Assisting
ATI Career Training Center
GED -
University High School
06.2006
Skills
- Team Player
- Assessing Performance
- Conflict Management
- Computer Literacy
- Maintaining Files
- Scheduling
- Talent Recruitment
- Relationship Building
- Microsoft Office
- Problem-Solving
- Resume Screening
Timeline
Human Resources Administrative Assistant
Recruiting
08.2021 - 01.2024
Commercial/Professional Residential Cleaner
English Maids Cleaning Service
08.2014 - 06.2020
Daycare Teacher
Little V.I.P'S
06.2006 - 03.2012
No Degree - Dental Assisting
ATI Career Training Center
GED -
University High School
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