Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Krystal Ruf

Morehead City,NC

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

8
8
years of professional experience

Work History

Receptionist

Paradise Dental Associates
Morehead City, NC
10.2022 - 01.2024
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered and directed incoming calls using multi-line telephone system.
  • Updated and recorded customer or client information to maintain accounts.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Sorted incoming mail and directed to correct personnel each day.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Scheduled and confirmed appointments and meetings for management team.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Verified visitors' identification cards before allowing access to the building.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Sales Associate/Cashier

King's Smoke Shop
Morehead City, NC
03.2022 - 08.2023
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Housekeeper/Hotel Housekeeper

Double Tree Hotel By Hilton
Atlantic Beach, NC
09.2021 - 04.2023
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Provided information about hotel services upon request from guests.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.

Cashier/Crew Member

McDonald's Restaurant
Columbia, PA
02.2016 - 05.2019
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Balanced cash drawers at the end of each shift.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Complied with all health and safety regulations while performing job duties.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Recommended, selected, located, and obtained products to meet customer needs.
  • Verified that all coupons were valid prior to processing them into the system.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Greeted customers promptly and responded to questions.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained work area and kept cash drawer organized.
  • Built and maintained productive relationships with employees.
  • Answered customers' questions and provided information on store procedures or policies.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Education

GED -

Carteret Community College
Morehead City, NC
08-2020

Skills

  • Project Coordination
  • Scheduling
  • Technical Support
  • Clerical Support
  • Office Management
  • File Management
  • Data Entry
  • Tech-Savvy
  • Multi-Line Telephone Skills
  • Professional and Polished Presentation
  • Time Management
  • Service-Oriented Mindset
  • Office Equipment Operations
  • Organization Skills
  • Professional Demeanor
  • Expense Reporting
  • Multitasking and Prioritization
  • Calendar Management
  • Document Management
  • Mail Handling

Affiliations

  • I re-enrolled back into my local community college recently, starting this summer, part-time.
  • However, in my (otherwise) spare time, i enjoy talking to new people, conversing, as well as discovering new places to learn about, with new people to meet.
  • Arts, creativity. I run everything that i do, in an organized manner. Including filing, time/ calendar, notes, and etc.

Timeline

Receptionist

Paradise Dental Associates
10.2022 - 01.2024

Sales Associate/Cashier

King's Smoke Shop
03.2022 - 08.2023

Housekeeper/Hotel Housekeeper

Double Tree Hotel By Hilton
09.2021 - 04.2023

Cashier/Crew Member

McDonald's Restaurant
02.2016 - 05.2019

GED -

Carteret Community College
Krystal Ruf