Self motivated Accounting Clerk skilled in problem solving and maintaining accuracy. Works to exceed goals, learn and grow within a company. Thrives in fast-paced environments and works effectively when collaborating with teams or individually. Highly recognized for ability to quickly comprehend new systems and procedures.
Overview
14
14
years of professional experience
Work History
Event Manager (Part Time)
Proof Of The Pudding
Atlanta, United States
11.2023 - Current
Ensure the setting of tables completely according to diagram and/or sample table (this may include decor).
Managing time effectively.
Read floor plan as per BEO.
Delegating tasks to the banquet team.
Managing the team that is scheduled to run each event.
Communicating with serving, bartending and culinary staff to ensure all scheduled staff is trained and prepared for event.
Conducting pre-shift meetings and managing the team of staff that is scheduled to run each event.
Responsible for setting buffet stations which may include décor.
Responsible for managing inventory of equipment and assisting with the set up and breakdown of events.
Serve and clear food and beverage quietly, professionally, and quickly, using proper serving and clearing techniques.
Keep work area clean, and coordinate actions with the banquet team members, and all other members of the front and back of the house to ensure flawless customer service.
Maintain good grooming and personal hygiene.
Prepare and submit report on all staff at the end of the event.
Front Office Manager
Hawthorn Suites Hotel
Atlanta, United States
03.2022 - 10.2023
Manage front office operations, including greeting visitors, answering phones, and directing calls to appropriate staff members.
Recruit/ Interview new hires.
Supervise and train Front Desk Agents.
Ensure all Operations of the Front Office is done professionally, effectively and efficiently.
Process and update payments on all accounts.
Process credit card authorization.
Post payments for third party bookings.
Respond to guest reviews online.
Assist guest with registration.
Attend quarterly meetings with the General Manager.
Answer all managerial calls to ensure customer satisfaction.
Respond to emails in a timely manner.
Ensure all front desk staff hours are submitted for payroll.
Inspect rooms.
Prepare housekeeping schedule.
Submit housekeeping staff hours for payroll.
Maintain supplies inventory for housekeeping and disburse supplies.
Billing Administrative Specialist
Tank Weld Metals And Trucking
Jamaica, West Indies
07.2010 - 01.2022
Manage main office operations, including greeting customers, answering phones, and directing calls to appropriate staff member.
Processes freight bills for accuracy, reconciling billing and accounting discrepancies.
Maintain payments, expenditures including purchase orders and invoices.
Process accounts receivables and payables.
Process and issue statements
Maintain customer and vendor accounts
Forward Invoice to customers through email, fax or medium as requested by the customer
Assist in overall Administrative functions which included scanning, faxing, filling etc.
Education
Certificate - Marketing And Sales
University of The West Indies Mona
Kingston, Jamaica
06.2019
Certificate - Supervisory Management
University of The West Indies Mona
Kingston, Jamaica
2019
Secretarial Qualifying Examinations (OPS/SS) - Administrative Assistance
Management Institute For National Development
Kingston, Jamaica
2018
High School Diploma -
Morant Bay High School
Jamaica, West Indies
2008
Skills
Analytical and problem solving skills
Data entry
Attention to detail
Invoicing
Microsoft Office proficiency
Detail Oriented
Strong written and verbal communication skills
Good Telephone Etiquette
Organization and Time Management
Analytical and Critical Thinking
Active Listening
Dependable and Responsible
Self-Motivated
Flexible and Adaptable
MS Office
Problem-Solving
Clerical Support
Planning and Coordination
Interpersonal Communication
Excellent Communication
Multitasking Abilities
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Event Manager (Part Time)
Proof Of The Pudding
11.2023 - Current
Front Office Manager
Hawthorn Suites Hotel
03.2022 - 10.2023
Billing Administrative Specialist
Tank Weld Metals And Trucking
07.2010 - 01.2022
Certificate - Marketing And Sales
University of The West Indies Mona
Certificate - Supervisory Management
University of The West Indies Mona
Secretarial Qualifying Examinations (OPS/SS) - Administrative Assistance